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The department provides a full range of professional administrative, secretarial and clerical services which support clinical staff to deliver high quality, efficient and effective patient-centred care within Acute Services, in line with local and national standards.

• Transcription of dictation received from outpatient clinics, letters , medical and reports for external agencies (e.g Department for Work and Pensions), discharge summaries.
  
• Data entry onto clinical systems to support patient follow up requirements.
  
• Filing of clinic letters and results in appropriate section of patient's case records/filing clinic letter via Winscribe into Clinical Portal (for EPR)
  
• Uplifting of tapes and case records from outpatient clinics where required
  
• Updating computer tracer module of case records taken to wards or other departments by medical staff and extracting patient information from the PMS
  
• Distribution of case records to appropriate location.
  
• Identifying/photocopying a range of results, x-rays, biochemistry and other results as directed by medical staff. Faxing.
  
• Problem solving patient details when case records not available, eg, accessing clinic list on systems, ensuring details relevant to patient, phoning GP registration, GP surgery.
  
• Ensure compliance with quality standards and timescales for typing turnaround
  
• Shared responsibility for Health & Safety within the office area.
  
• Participate in Personal Development Planning & Review
  
• Comply with the requirements of the Data Protection Act, Access to Health Records Act, Freedom of Information Act and legislation issued in relation to confidential data e.g. Caldicott.
  
• Undertake Statutory & Mandatory training as required.
  
• Promote and display NHS Scotland core values of care and compassion, dignity and respect, openness, honesty and responsibility and quality and teamwork in the discharge of duties
  
• Be a role model for NHSGGC organisational values, demonstrating professionalism and a behavioural approach which promotes the principles of dignity and respect for all.

Informal Contact: Hilary Thomson, Administration Manager, Tel No: 0141 301 7792

Details on how to contact the Recruitment Service can be found within the Candidate Information Packs

NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from across the Armed Forces Community, recognising military skills, experience and qualifications during the recruitment and selection process.

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