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BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of banks” - 97% of the world’s top banks work with us as we lead and serve our customers into the new era of digital.

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we’re approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.

We’re seeking a future team member for the role of Transfers & Wrapper Associate to join our PERSHING OPERATIONS team. Pershing provides a broad range of financial business solutions to investment banks, broker-dealers, wealth managers, financial planners and advisers across EMEA. We provide sophisticated front-end technology and flexible middle office capabilities with execution, settlement and custody services. These are supported by a robust regulatory and compliance framework with dedicated client asset experience and expertise.This role is located in Liverpool and is hybrid.

In this role, you’ll make an impact in the following ways:

• Process transfers in or transfers out of an account portfolio (ISA/GIA/OSB/SIPP) either from or to another account provider. Transfers will liaise with the counterparty to onboard/offboard the assets, input stock expectations/instructions, deal with all incoming and outgoing cash payments, and deal with all transfer paperwork. Track & process settlement of all transfers to completion and provide reporting to Clients to track progress.
• Responsible for undertaking all aspects of ISA and general administration including new business processing, ongoing servicing, outgoing payments, incoming payments, subscriptions, static data, account opening/closing, deceased.
• Performs complex operational tasks in a product or functional area. Conducts independent analysis and policy interpretation. Performs complex processing of updates to client accounts or company records.
• Executes client requisites in a timely and accurate manner with an understanding of the underlying business and specific client needs.
• Maintains correspondent accounts in accordance with applicable regulations and policies, ensuring regulatory compliance and minimizing exposure related to assigned processing tasks.
• Identifies, investigates and resolves problems in client accounts or company records.
• Provides product knowledge and technical assistance, determining when the more complex problems should be referred to a supervisor or senior professional.
• May be responsible for allocating and checking work of other team members. May be responsible for specific supervisory review and approval actions.
• Responsible for the quality and completion of own work.

To be successful in this role, we’re seeking the following:

• Knowledge of Account Transfers, including electronic transfers
• Knowledge of ISA regulations
• Excellent communication skills both written and verbal
• Experience of testing and working within a project team
• Experience of workload oversight and approvals
• Good attention to detail, prioritisation and time management required
• Client focussed with a willingness to understand and assist with client queries. Ability to manage and answer queries in relation to the end to end transfer process both manual and electronic.
• Experience working in a financial services regulated environment desirable

At BNY Mellon, our inclusive culture speaks for itself. Here’s a few of our awards:

• Fortune World’s Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg’s Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• Best Places to Work for Disability Inclusion , Disability: IN – 100% score
• 100 Best Workplaces for Innovators, Fast Company
• CDP’s Climate Change ‘A List’

Our Benefits:

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.