Job description
Location
London, GB
Department Name
Southern Region
About Network Rail
Our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter. Watch our video to find out more!
About our people and the recruitment process - We're an inclusive employer of choice and we welcome applications from everyone!
We encourage our colleagues to work flexibly, as we know traditional working patterns don't always fit. If you want to consider working flexibly, just let us know and we'll do our best to help and invest in your career with us, whilst you have a healthy work life balance.
We're also a Disability Confident Leader employer and we'll try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply and interview for roles.
Brief Description
To manage and direct the Technical Support Team to provide production, performance, assurance, technical, analytical, and data quality support to the Maintenance Engineering team.
About the role (External)
Key Accountabilities
1. Manage and direct the Technical Support team to achieve business and functional objectives and meet key performance measures.
2. Manage development of individuals and the engagement of the team.
3. Manage the arrangements for staff safety and competence.
4. Monitor asset performance, reliability, productivity and efficiency.
5. Provide technical guidance and support.
6. Undertake survey and design work.
7. Manage the assurance and non compliance process within the delivery unit.
8. Undertake technical inspections and investigations.
9. Provide local requirements to arrange track monitoring trains and receive outputs.
10. Maintain the accuracy of systems, databases and records.
11. Review and approve method statements and/or plans for design and/or work activities as required.
12. Undertake an agreed programme of staff surveillance, work quality and asset condition checks.
Job Skills, Experience and Qualifications
Essential
- Relevant technical competence
- Knowledge of maintenance delivery processes and techniques
- Knowledge of safety and compliance management processes
- Knowledge of operational railway environment
- Detailed knowledge of relevant standards and procedures
- Design knowledge and experience
- Failure/incident management and rectification techniques
- Knowledge of other functional disciplines
- Good interpersonal, influencing, communication and organisation skills
- HNC/HND or equivalent qualification
Desirable
- Knowledge of coaching techniques
Closing date: 21st April 2023 - Late applications will not be accepted
Drugs and Alcohol Standard:
Our Drugs and Alcohol Standard is changing as of 16.01.2023. All prospective candidates who have not been offered a conditional role by 16.01.2023 will be required to undergo and pass a drugs and alcohol test. Your application will be rescinded if you record a positive test. All positive drugs and alcohol test results for prospective candidates will be securely held on Sentinel database and a 5 year suspension from applying for a safety critical role, a role which requires PTS certification or a Key Safety role on Network Rail Managed Infrastructure will be enforced.
You can visit Evenbreaks Career Hive for advice on accessibility support if you're unsure of the options available. Should you require any reasonable adjustments/modifications, please add a note to your application.