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Role: Assistant Support Worker - Pan London Accommodation Community Engagement

Salary / Grade: £27,075 per annum / A

Hours: 37/5 per week

Location: Camberwell

Closing date: 20/06/2023

Interview date: 30/06/2023

Whatever your experience of street homelessness and its impact on people’s lives – personal, professional or voluntary – when you join the Thames Reach team as an Assistant Support Worker we’ll make the best use of all your understanding, compassion and commitment.

About us…

Thames Reach runs projects and services that help to end homelessness in London. We work directly with homeless people on the streets and in hostels. We work to prevent vulnerable people from becoming homeless. We help formerly homeless people get their lives back on track. We help people find work and access training and volunteering opportunities.

Is our mission easy? No, but we never give up on people. Last year we helped more then 10,000 people.

Is our work rewarding? Yes, in every sense. We’re listed as one of the top 100 Best Workplaces in the UK. There’s no better place to develop or transfer your skills and build a fulfilling career.

About this role…

We are looking for an Assistant Support Worker to join the Pan London Accommodation Community Engagement.

Thames Reach welcomes applications from people with transferable skills.

Floating Support services work with people to sustain their housing. We use a strength-based approach to work with people to identify what support they require and how we can address them together or / and in collaboration with others e.g. landlords, Department of Work and pension or mental health services.

We can support people for the duration of their tenancy, or we can provide short term intervention. We can provide resettlement support when a tenancy commences, and we can equip people with the skills to manage their home and goals independently or when they are move on ready and require minimal support.

You will:

• Maintain the Keeping in Touch service, conducting welfare checks over the telephone and in person, offering light support and signposting to clients accommodated by the wider PLACE team in private rented housing across London.
• Work together and liaise with the housing provider and referring agencies to ensure service users can work towards independence in their new homes.

• Assess people referred into the service
• Provide practical resettlement support for people who may have never held a tenancy before, whilst working in a holistic way

To succeed as the Assistant Support Worker you will have:

• Good at communicating, forming and maintaining effective working relationships with stakeholders.
• Focused on supporting people to achieve the best outcomes as they work towards independence.
• Organised and able to manage conflicting priorities and deadlines
• Able to carry out administrative tasks alongside practical support work
• Happy to work as a team, as well as independently where required

We are listed in the top 100 UK Best Workplaces 2022 in the UK. As part of a commitment to our employees we offer:

• Generous holiday allowance – 29 days per year plus 8 public holidays (pro rata).
• Pension – we contribute 6.5% to your pension when you contribute 1.5%.
• Excellent development opportunities – career progression, regular supervision and appraisals, and learning programmes to support your career with Thames Reach.
• Wellbeing support – our 24/7 employee assistance programme and opportunities for TOIL.
• Life assurance – four times your annual salary.
• Critical illness cover.
• Other benefits including interest free season ticket and cycle to work loans.

Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.

To apply visit our website and complete our application form.

For further information please contact, yvonne at [email protected]