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Job description

Who we are:

Founded in 1870 by William Penhaligon, a Cornish Barber, Penhaligon’s is an esteemed British fragrance house. Drawing on our unique heritage and applying a touch of eccentric British charm to all that we do, we’re rather obsessed with fragrance. If you’re ready to start your olfactive expedition, it would be marvellous to meet you…

What you’ll get to do:

• Meet sales goals, analyse available sales reports and data to determine the needs of the business and set business strategies
• Motivate our Fragrance Consultants to meet sales and productivity goals
• Support the development of the Fragrance Consultants techniques, ensuring the team are fluent in all aspects of product knowledge and able to deliver exceptional Fragrance Profiling
• Play an active role on the selling floor and demonstrate sales leadership to the team
• Manage all special events including collection previews, client and sales events, Bluewater activities, etc
• Empower Fragrance Consultants to make decisions in the customer’s best interest while also supporting the Company’s philosophy
• Assist in maintaining staffing levels and work schedules to ensure appropriate floor coverage while controlling payroll costs
• Collaborate with the Store Manager and run the store in their absence
• Assist in the management of the client database and utilise information to increase sales and client contact

We´d love to meet you if:

• You have experience in a similar role, ideally in a luxury fragrance, beauty or fashion enviroment
• You’re results oriented, and driven to find solutions
• Your personal skills are excellent, and you’re able to build constructive and effective relationships and lead others to action
• You provide excellent customer service, and have a genuine love of people, relationships and sharing
• You can feel, show and share passion about our products and our brand
• You embody our WHY - 'Creating meaningful experiences so that we inspire human connections' as well as our values: Restless Curiosity, Contagious Enthusiasm, Fairness and Respect, Shaping Tomorrow, and Consciously Sustainable

A few things you´ll love about us:

We have entrepreneurial, creative and welcoming work culture, offering learning and development opportunities, a competitive compensation & benefits package, employee discount and product allocation.

Penhaligon’s is a part of Puig - a major player in the worldwide fashion and beauty industry. We have a wide portfolio of well-known luxury brands across fashion, fragrance, makeup, skincare, and wellness.

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law. We believe that the diversity of our employees makes us a stronger company and better able to serve our customers around the world.

Job Type: Full-time

Salary: From £28,000.00 per year

Benefits:

• Company pension
• Employee discount
• Private medical insurance
• Sick pay

Schedule:

• 8 hour shift

Supplemental pay types:

• Bonus scheme

Application question(s):

• What is your current notice period?
• Are you available to work on weekends?

Experience:

• luxury retail management: 1 year (preferred)

Work Location: In person

Reference ID: ASMW