Assistant Store Manager Glasgow, Scotland
Job description
“We are more than just a jewellery brand, we are a movement on a mission to revolutionise the jewellery experience.”
Our mission
Our vision is to make contemporary designed jewellery accessible to everyone. We’re not just a jewellery brand, we’re a movement. A movement that empowers our community to celebrate each other and places a high value on self-expression, individuality, and diversity. We revolutionise through an unforgettable experience and are continuously innovating as we grow, with sustainability at our core.
Our values
We want to get to know the real you. Alignment to our company values is the most important characteristic we look for in all new joiners. They are the behaviours that we cherish above and beyond anything else in our teams. Our 3 core values are: Grow Together, Celebrate Each other and Break all Boundaries.
About this role:
Astrid & Miyu is expanding and we’re looking for an Assistant Store Manager to join our brand new Glasgow Store. As our Assistant Store Manager, you will be passionate about all things Astrid & Miyu, and your mission is to support our retail store and deliver the most beautiful and engaging experience on the high street. Due to the exciting and fast-paced nature of Retail at Astrid & Miyu, a flexible and dynamic approach is key to success, however the main responsibilities are as follows:
What you’ll be doing:
People
- Supporting the Store Manager in general team management and training.
- Bringing ideas and effort to achieve store target.
- Improving team customer service to be extraordinary.
- Greeting and assisting customers, giving advice and guidance.
- Replying to customer's queries via phone or email.
- Occasionally supporting A&M team in the head office, or other stores or popups.
Sales
- Make sales efficient by having a proper understanding of the product and services.
- Keeping track and recording KPI’s.
Service
- Assisting with running our piercing studio.
Operations
- Being responsible for cash and card payments, as well as dealing with customers’ returns.
- Supporting Store Manager with filling out reports, managing the sales team, driving loyalty sign ups and maintaining budgets
- Overseeing and supporting stock management
- Sorting deliveries, updating stock levels
- Responsible for security and safety within the store, reporting anything concerning to the manager.
Requirements
- Enthusiastic and hard working.
- Passionate about the Astrid & Miyu brand.
- A team player.
- Excellent in customer services.
- Fluent in spoken and written English.
- Previous retail experience necessary.
- Responsible and punctual.
- Able to motivate a team
Job conditions:
- Working week days and weekends
Benefits
- Product allowance and discount for family & friends
- Welcome Day – and introduction to A&M with new joiners
- Financial coaching support
We have lots of wonderful perks, but we really believe the best part about working for us is being surrounded by amazing people that share our passion for our mission and values, and having the freedom to be fully empowered to flourish and be your best self.
At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. We recognise the importance that diversity brings to our business, stores and office environment. We actively encourage your application as we value the real you and are excited to see what you can bring to the A&M team.
Full time, base salary £26,000
