Job description
To support and enhance the psychological care of clients within the GM Helpline service through the delivery of effective and evidence-based biopsychosocial screening assessments and brief psychological skills and interventions to those service users and their families using the helpline. To work within the agreed specialty under the supervision of an appropriately qualified psychologist, with access to relevant CPD opportunities and work according to a plan agreed with the supervisor, within the overall framework of the policies and procedures of the team or service. To assist in clinically related administration, conduct of audits, collection of statistics, development of audit and/or research projects, teaching and project work. Overall, this will require work on a one-to-one and/or group basis, in a highly emotive atmosphere, necessitating the maintenance of a high degree of professionalism at all times. The post holder will demonstrate an attitude which respects and values service users and their careers, in line with the Culture of Compassionate Care and embrace the core values of the organisation
The post-holders will be supported to provide an empathic, person-centred, biopsychosocial, and trauma-informed approach when taking calls on the helpline, as well as delivering low level brief psychological interventions as required. Whilst calls taken by assistant psychologists on the helpline are triaged for suitability based on risk and complexity from a qualified member of staff, successful candidates will become proficient in identifying and responding to risk and safe-guarding indicators. In addition, assistant psychologists will be expected to be part of projects, including working with frequent callers to the helpline to identify and address individual needs. This may at times involve data collection, analysis and report writing, and inputting into training initiatives. The post-holders may also expect to be involved in multi-disciplinary and multi-agency liaison and other organisational activities. They will receive regular clinical supervision and reflective practice, both individual and group, from a qualified clinical psychologist in addition to management support. Comprehensive and continual training and development will be provided. Please note that shift work, including working unsociable hours, will be required in the delivery of this work.
Greater Manchester Mental Health (GMMH) Foundation Trust employs over 6,400 members of staff, who deliver services from more than 109 locations.
We provide inpatient and community-based mental health care for people living in Bolton, the city of Manchester, Salford, Trafford and the borough of Wigan, and a wide range of specialist mental health and substance misuse services across Greater Manchester, the north west of England and beyond.
Greater Manchester is one of the world's most innovative, original and exciting places to live and work. From the beauty of the surrounding countryside to the heart of the vibrant inner city with great shopping, entertainment and dining options.
Wherever you go you will experience a great northern welcome with people famed for their warmth, humour and generosity.
Our people enjoy their work, have opportunities to learn and develop their skills and are encouraged to generate new ideas that improve care for our service users.
Staff benefits
- Pay Enhancements – 30% additional for Evenings (8pm onwards) and Saturdays and 60% additional for Sundays and Bank holidays.
- 27 days annual leave plus bank holidays rising to 29 after 5 years and 33 days after 10 years
- Excellent pension
- Cycle to work scheme
- Salary sacrifice car scheme
- Wellbeing programme
- Blue Light Card Discounts