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Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!

This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and are adept at handling all aspects of customer service.

Description of Duties:

• Review orders for accuracy of content.

• Input orders into business system in a timely and accurate manner.

• Enter all customer change orders.

• Enter ship direct orders.

• Process EDI orders.

• Contact customers when information is illegible, inaccurate or missing.

• Provide backup support for Customer Service Reps on customer telephone inquiries and/or customer email inquiries.

• Ability to work independently and with a team.

• Handle basic department related duties and special projects as assigned. Some overtime may be required during peak volume times.

Required Qualifications

• 1+ years experience in a Customer Service Environment
• High School Diploma or GED

Preferred Qualifications

• Data entry experience.
• Ability to manage and prioritize multiple tasks
• Experience utilizing Microsoft Office Suite

RSRCAR

#LI-Remote

Pay Range:

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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