Assistant/Deputy Manager Torquay, England
Job description
We are looking for Deputy Manager for our Specialist Mental and Physical Health care Home in Torquay, Devon. The home is part of small family led company, and we have recently opened a specialist Physical Disability home, and will be opening a further home in the Devon area shortly.
Full Description
About the role: The successful candidate will be instrumental in providing effective leadership, creating a clear vision and operating a model of mental health focused services. The role holder will be required to have demonstrable experience of working in mental health provision and have the ability and experience to effectively engage and collaborate with the Registered Manager.
As a Deputy Manager, you will play a key role within the home, taking the time to get to know our residents and their families so that you can validate the decisions that are made about their care. You will oversee and assist every aspect of care and staffing needs within the home, including developing and updating care plans and maintaining clear, accurate medication records.
Job Specification
- To provide clinical and managerial leadership to the day-to-day operation of the unit team, monitoring workload, allocating duties and ensuring duties are discharged safely and effectively.
- To deputies for the Registered Manager in their absence
- To undertake specialist assessment, planning, implementation and evaluation of the service user care needs.
- Assisting the Registered Manager with the assessment of new residents, supporting their admission to the home.
- Complete regular service audits working along side the Quality and Compliance Manager to make recommendations for service improvements.
- To be involved in the service users reviews, ensuring recommendations are completed.
- To take an active role in service user meetings, following up on actions and suggestions to improve our residents lives.
- To support the home with the management of medication, this will include training staff and administrating medication to the residents
- Ownership of Service User files – including drafting & updating of Risk Assessments, PBS, Care Plans and all other service user documents.
- To supervise and manage the daily workload in such a way to maximise efficiency, ensuring that duties are discharged safely and effectively.
- To ensure agreed service standards are upheld and monitored, through the use of audit, benchmarking, user feedback etc.
- To support the recruitment of and to manage team staff, including regular 1:1 supervision, coaching, appraisal, team building, training and development
- To organise regular individual staff, support and feedback sessions / staff supervision and annual appraisal.
- Ensure compliance with all statutory and regulatory requirements for CQC
- Knowledge and understanding of safeguarding issues and ability to address them appropriately.
- Have a strong understanding and knowledge of mental health & physical health conditions.
- To carry out such other tasks as is commensurate with the post which may, from time to time, be required of the Company
Professional Development
You will receive in house training and development program, and we believe it is important that staff take personal responsibility for their continuing professional development which means that staff ongoing improve their knowledge, skills and competence, and develop professional qualities required throughout their career.
We wish for the successful candidate to learn and understand our business and help improve our practices. It is our intention to train and develop your role, with the understanding to be able to progress within our organisation.
- There will be associated salary uplifts with each of these stages met.
- Bonus payments related to task specific events and CQC outcomes.
- Additional Uplift if you hold a RMN qualification.
We Can Offer
- Nest Pension Scheme
- 28 days holiday (including bank holidays)
- Regular Staff and development meetings.
- Ongoing learning and development opportunities
- Employee Assistance Programme
- Blue Light Card Entitlement
A Successful Candidate Should Have
- A minimum of 2 years' experience as Registered Manager or Assistant Manager for services working with individuals with Mental Health and associated complex needs.
- Relevant health or social care qualification (NVQ Level 5) or other professional qualification’s e.g.; Nursing, OT or social work, RMN
- Excellent written and verbal communication skills including the ability to listen attentively to others.
- Ability to collaborate and work professionally with service users, families, and involved professionals/agencies to provide a service which maximises outcomes for service users.
- Experience of supervising and supporting staff and deploying staff resources efficiently to meet the needs of the service.
- Knowledge and skills to ensure the safe management and administration of medication
- Ability to conduct holistic needs and risk assessments with service users and devise support and risk management plans.
- Current knowledge relating to the management of care homes for CQC
- To have a flexible approach to supporting the staff team and the residents
Candidate Must Have
- Right to live and work in the UK
- 2 x Positive References
- Enhanced DBS Check (arranged by the Company)
- Full UK driving licence is desirable
