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Ofgem has a fantastic opportunity to see how your analytical thinking and insight can make a real difference to energy consumers and our work to decarbonise our energy supply. We have an opportunity within our Retail Monitoring team, which monitors developments and trends in the energy retail market to consider how they might impact consumers and establish a sound evidence base for policy development. You can make a valuable contribution to this work – monitoring and reporting on competition and consumer protection indicators, and you can expect plenty of contact with industry stakeholders, consumer bodies and the wider Ofgem team. It’s a fantastic platform to build your understanding of the energy sector and develop your professional skills and experience.

To support the portfolio delivery and the achievement of organisational objectives, you will collaborate closely with various teams within the organisation, engaging with a range of internal and external stakeholders including technical specialists and government and regulatory bodies. You will also manage risks and resources to ensure smooth portfolio delivery and support for the teams working towards our objectives.

We’re looking for somebody who has good quantitative and qualitative analytical skills and the ability to analyse complex concepts, great excel skills and can communicate with stakeholders at all levels, as well as a proven ability to manage and make decisions aligning with organisational priorities.

You’ll be able to work collaboratively with colleagues, effectively managing projects to plan and oversee set deliverables to a high standard, and communicate complex information and data to support the wider team with delivery of outcomes.

Joining a dynamic, passionate and knowledgeable team of experts, you’ll get to learn and progress in a flexible environment, offering a unique opportunity to work across high profile projects including Price Cap, and across the Analysis discipline and wider Analysis profession and network.

Ofgem offers flexible working practices, enabling you to manage your work-life balance. We pride ourselves on a great culture with an approachable and friendly senior leadership team.

If you’re looking for an opportunity to build a career in analysis, we’d love to hear from you.

Ofgem has a culture of inclusion that encourages, supports and celebrates the diverse voices and experiences of our colleagues. It fuels our innovation and helps ensure we can best represent the consumers and the communities we serve. Everyone is welcome - as an inclusive workplace, our employees are comfortable bringing their authentic selves to work.

As the UK’s regulator for the energy industry, Ofgem works on behalf of energy consumers to ensure that every household and business in the UK can rely on a safe, affordable, and environmentally sustainable energy supply. Record increases and volatility in global prices have put the energy market under severe strain, and pricing is the subject of intense interest from retail consumers, stakeholders, and government alike. Your analytical skills will be critical in informing the many important decisions ahead.

Successful candidates will initially be deployed in either Market Intelligence or Consumer & Compliance Intelligence. Both teams sit in the Retail Directorate and work closely together in monitoring the retail energy market to establish a sound evidence base for policy making.

As an Assistant Analyst in one of these teams, you will be contributing to the regular monitoring and reporting on competition and/or customer protection indicators and on the assessment of the impacts of retail energy policies and regulation. You should be interested in the energy sector, including Ofgem’s role in protecting consumers, controlling prices, and stabilising the energy market. You should have effective analytical and communication skills and be able to convey information to a diverse audience. We’re looking for somebody who will thrive in collaborative environments, working constructively with a wide range of stakeholders including other government departments, consumer bodies and industry.

If you are successful within this role, you will be part of the Analysis profession, in which you will be supported throughout your career with all aspects of professional and personal development such as training courses, upskilling and mentoring opportunities to help with your career progression throughout your tenure.

After the initial deployment, you will have the opportunity to work flexibly across Ofgem as a member of your Profession, working on cross-Ofgem projects, and/or in teams that require your skills and expertise.

Key Responsibilities and Outputs

Specific skills and responsibilities will vary depending on the role and grade, however in general we expect to see:

Analytical

• Contribute to the implementation of processes needed to regularly monitor and analyse market evidence, including handling large data sets, and issuing new information requests to third parties.
• Contribute to the production of analysis to support the external publication of retail market competition and consumer intelligence indicators.
• Contribute to the internal dissemination of retail market and consumer intelligence updates and insights for the benefit of senior managers and other colleagues across Ofgem.
• Contribute to written deliverables (internal and external) such as analytical reports, briefings to senior managers and regulatory decisions.
• Coordinate with colleagues on the delivery of specific unplanned requests concerning the teams’ data sets.

Stakeholder Management

• Engage with internal stakeholders, and other analytical and policy specialists where necessary, to provide analytical input/evidence necessary for monitoring and policy purposes.
• Engage with suppliers and other industry stakeholders to ensure the timely and accurate provision of any requested data.
• Communicate actionable information and insights to senior managers, policy and compliance colleagues, as applicable, and in the most efficient way to make an impact.
• Engage with other government departments and consumer bodies on the state of the retail energy market, and customer protection developments.

Essential Criteria

Analytical Skills

• Good quantitative and qualitative analytical skills, and the ability to analyse complex concepts, and work with uncertainty, to solve problems to present clear timely information to senior colleagues. (LEAD CRITERIA)

Teamwork

• Ability to build effective relationships with internal and external stakeholders that creates space for constructive, open, and transparent engagement.

Communication

• Effective written and verbal communication skills to communicate issues to non-expert audiences and internal/external stakeholders at a range of levels.

Excel proficiency

• Technical proficiency in Excel including accurately working with large datasets and producing informative visualisation of analysis (e.g. charts).

Desirable Criteria

Sector knowledge

• Awareness of the energy sector, including issues affecting the energy market and the consumer impacts of those.

Coding

• Familiarity with any of R, Python, SQL or Power BI would be helpful.

We'll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Making Effective Decisions
• Communicating and Influencing
• Delivering at Pace

We'll assess you against these technical skills during the selection process:

• Please refer to the Candidate Pack attached for full details.

Job contact :

Name :
Jack Lloyd
Email :
[email protected]

Recruitment team

Email :
[email protected]