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Job Description

Job Group: Additional Clinical Technical Services

Job Title: Phlebotomist

Existing Grade: Band 2

Care Group: Clinical Support Services

Service Line: Pathology Summary

Department: Combined Laboratory

Location: Derriford Hospital

Appraiser: Phlebotomy Supervisor

Accountable to: Laboratory Manager

Principle duties are to collect specimens of blood from patients attending UHP and offsite locations.

• To ensure samples and request forms match with the patient and are labelled correctly for delivery to the Pathology Directorate

Key Dimensions:

• The post holder will work as part of a team providing a timely, high quality, accurate and cost effective phlebotomy service for both inpatients and outpatients.
• The post holder will support the timely processing of patient samples, typically 7500 a day, half of which are generated within the Trust. The department performs 4.7 million tests annually and employs 123 wte.

PRIMARY DUTIES & AREAS OF RESPONSIBILITY

• To provide a venepuncture service within the Trust in accordance with UHP and departmental policies and procedures.
• To report as soon as possible to your line manager any problems that may arise.
• To liaise with patients, carers, nursing and medical staff in an appropriate and professional manner.
• Informing patients of the venepuncture procedure to be carried out in a caring reassuring manner that is aimed at their level of understanding.
• To undertake work for which they have been trained, which may take up to 2 months shadowing a trained member of staff .
• Ensure suitable stocks of venepuncture equipment are available prior to visiting patients and replenish used stock as required.
• Following standard operating procedures dispose of used equipment in a safe manner, reducing risks of needle stick injury to yourself and others.
• Ensure that request forms for blood are correctly filled in with the minimum acceptance data present.
• Ensure that all samples collected are correctly labelled and meet the acceptance criteria for the Pathology department concerned.
• To identify bloods not taken to the ward clerk, or in their absence, the Nurse-in-charge on duty.
• Have the ability to assess if veins are suitable for venepuncture, following standard operating procedures. Eg Avoiding Intra Venous/transfusion sites.
• Recognise the needs of the patient, who may be very anxious or distressed due to the nature of their illness or the procedure, whilst being sympathetic and considerate towards them.
• Will assist senior staff in the training of new staff.
• Be familiar and competent in the use of Pathology computer systems iLAB & iCM for patient test request entry.
• Ensure all Trust and departmental protocols are followed to maximise the control of infection within the hospital.
• To observe all departmental, Trust, national and European Health & Safety regulations relevant to the service, ensuring attendance at the annual departmental H&S update. In addition all staff must sign the departmental H&S policy to acknowledge understanding and compliance.
• To follow Standard Operating Procedures at all times.
• To attend meetings and training courses as necessary.
• To attend Statutory and Essential Update Training annually.
• To attend departmental briefings and/or acquaint yourself with the team brief posted on the departmental notice boards.

COMMUNICATIONS & WORKING RELATIONSHIPS

• Key working relationships will exist between the post holder and the Laboratory Operations Manager, Support Manager, Phlebotomy Manager, Reception Manager, all senior scientific staff & ATO colleagues.
• Will attend or read the minutes of departmental briefings.
• Patients, relatives, visitors and all other grades of hospital staff.

OTHER

• The post holder will be required to participate in the 7 day phlebotomy service, subject to line 26 of Primary Duties.
• Dress and act in a professional manner at all times.

PERSON SPECIFICATION
KNOWLEDGE & EXPERIENCE

• Understanding of need for patient confidentiality
• Knowledge of Health & Safety issues
• Use of IT equipment
• A knowledge of venepuncture
• Phlebotomy skills
• Knowledge of all relevant Health & Safety legislation and its application to the Section

QUALIFICATIONS

• Good basic numeracy and literacy skills
• Grade C or above in Science, Maths & English or equivalent

APTITUDE & ABILITIES

• Excellent communication skills
• Ability to prioritise work
• Attention to detail
• Accuracy
• Time management skills
• Manual dexterity, including fine manipulation for protracted periods of the day
• Good interpersonal skills
• Working knowledge of Patient Information Systems
• Working knowledge of ISOFT iLab & iCM laboratory information management systems

MOTIVATION

• Team worker
• Able to work within a busy environment
• Ability to concentrate for long periods

Job Type: Zero hours contract

Salary: £10.37-£18.97 per hour

Benefits:

• Company pension
• Employee discount
• Flexitime
• Store discount

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Experience:

• Phlebotomy: 1 year (required)

Work Location: One location