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You appreciate a creative challenge, whether you're creating innovative content and experiences across JPMorgan Chase's owned and paid channels, or working closely with other talented agencies to do the same. You are a skilled partner across creative disciplines who help define, provide creative vision for and deliver on the expression of the Chase brand across our global ecosystem. And, as part of the larger JPMorgan Chase & Co. brand team, you will also create branding, creative, advertising and strategy solutions that support our Corporate Responsibility and Diversity & Inclusion efforts, among other corporate functions.

You’ll concept and execute on-brand tactics in our 360 ecosystem (from film and social to emails, landing pages, print, style guides, etc.) that tell the story behind our products and initiatives, and bring our voice, business and brand to life. Partnership and teamwork are fundamental to this role: You’ll work closely with copywriters, creative directors, brand managers and other partners on best-in-class creative solutions that communicate the strategic intent for each deliverable. You’ll develop a strong understanding of our brand, our customers and their journeys, as well as our strategic platform and visual guidelines.

Our ideal candidate works both collaboratively and independently; knows the importance of good communication and has a proven track record of it; pays attention to the details and polishes their work, but knows how to hit a deadline; and is an expert in the latest trends in modern design and advertising, with a keen eye for visual and graphic design, storytelling, color, illustration, photography, typography and motion graphics.

Willing to give it a shot? Send us your CV with a link to your portfolio.

Job Responsibilities

• Collaborate with copywriters, designers, creative directors and brand managers to unearth strategic insights and convert them into compelling creative executions for multiple lines of business across various platforms: web, mobile, social, print, direct mail, posters, emails, retail signage, presentations, events, and video.
• Learn, know and deliver creative solutions based on Brand guidelines
• Cultivate a solid understanding of the strategy and market dynamics of assigned product(s) and initiatives
• Work closely with copywriter partner, brand managers and creative operations managers to meet established deadlines
• Comfortably present creative ideas and solutions to peers, managers and business partners
• Participate in project kickoffs, status meetings, team meetings and creative reviews, to stay aligned with the creative process and ensure adherence to timelines
• Complete all assigned work on deadline and regularly communicate status updates to your managers and teammates
• Familiarize yourself with the nuances of multiple lines of business (i.e., credit card, business banking, merchant services, consumer bank/branch, home lending, auto, digital wallets, investing and corporate) for a better, holistic view of our brand experience

Required Qualifications, Skills, and Capabilities

• 5+ years of art direction and/or design experience in an agency or corporate environment, designing across multiple devices and platforms
• A bachelor’s degree in communication design, graphic design or visual arts
• Must possess exceptional software skills. Proficiency on Mac OS platform is a must. Thorough knowledge of the following applications is required: Adobe CC (including InDesign, Illustrator and Photoshop). Sketch, Figma and Stensul is a plus.
• Strong experience and knowledge of skills in both digital and print, with expert understanding of multimedia design and experience building files for both print and digital
• Demonstrated strong understanding of color theory and color relationships.
• Experienced at translating a creative brief into clear and motivating creative
• Demonstrated ability to think creatively and provide marketable solutions
• Understand the fine points of brand guidelines and adhere to their standards and rules, with a great eye for typography
• Proactive, organized and detail-oriented work style

Preferred Qualifications, Skills, and Capabilities

• Some agency experience is strongly preferred
• Knowledge of the financial services industry, or the ability to learn it quickly (experience working in a regulated industry preferred but not required)
• Strong communication, presentation and strategy skills
• Knows current design trends and visual content

Chase is a leading financial services firm, helping nearly half of America’s households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the “WELL Health-Safety Rating” for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Employees are expected to follow the Firm’s current COVID-19 or other infectious disease health and safety requirements, including local requirements. Requirements include sharing information including your vaccine card in the firm’s vaccine record tool, and may include mask wearing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

Equal Opportunity Employer/Disability/Veterans