Area Manager - Retail Operations

Area Manager- Retail Operations

Attractive Salary + Bonus + Car + Health Scheme + Discount & Other Benefits

If you closely follow the retail market, you’ll know that convenience retail is the place to be. We’re the biggest in the market and continuing to grow with new store openings and current store expansions. Depending on the convenience format, in addition to grocery, our range of in-store services includes Post Office, Occasions , Butchery and Food-to-Go solutions with hot food, deli, coffee and in-store bakeries under internal/external brands such as Barista Bar, Daily Deli, Greggs® and Subway®.

We are planning even further growth and are adding an additional Area Manager to our team, so if you’re passionate about retail and serviced food and you want to work for the best, there’s never been a better time to join us!

Who are we?

At Henderson Group, we are proud to be Northern Ireland’s leading foodservice provider. Our group encompasses Henderson Group Property, Henderson Wholesale, Henderson Retail and Henderson Foodservice. We employ over 5,000 staff and have been placed 3rd in Ulster Business Top 100 Companies 2022.

We're a family-owned team that cares about our people and the community in which we live. Our leaders care about employees and our employees succeed together and celebrate the success of others. We are interested in your aspirations, interests and skills and we strive to support and inspire you to do well.

A look into the role…

Working within Henderson Retail, you will be responsible for leading store teams across a designated area of SPAR/EUROSPAR stores, always at the forefront – motivating your team, maximising sales, controlling costs and influential in key decision-making. You’ll play a key role within our leadership team, as we continue to establish our place as a world- class community focused retailer.

This position may be suited to a candidate with strong relevant experience from a food retail background.

As Area Manager you will:

• Directly lead and inspire a team of retail Store Managers, working to achieve the very best in local community retailing.

• Through your leadership, create the conditions that inspire your store teams to deliver operational excellence and the very best customer experience.

• Influence the financial performance of your stores, my successfully managing budgets, targets and performance KPIs.

• Identify commercial opportunities and engage with stakeholders across the group to enhance overall commercial performance of your group of stores.

• Employee performance and succession will also be one of your key responsibility areas and you’ll have a focus on helping to build a high-performance culture and a talent pipeline for the future.

  
  

Skills for Success…

Joining us as an Area Manager the minimum criteria you’ll need is:

• Proven recent experience from the grocery sector at a leadership level- it would be ideal if you’re already a multi-site Area/Store Manager or a high-performing, successful Senior Store Manager with at least three years in the role (preferably from a large retail organisation) and clearly ready to progress further.

• Strong track record of performance success in the food retail sector, improving operational efficiency, demonstrating an eye for detail, delivering standards of excellence and leading, inspiring and motivating store teams to maximise results.

• Commercial awareness of the Northern Ireland convenience/symbol retail market place.

• Understanding of profit and loss account dynamics.

• Good standard of education (including GCSE English and Maths at grade C or above, or equivalent).

• Proficiency in using MS Office packages.

• Current driving licence and ability to travel throughout Northern Ireland.

  
  

The personal attributes you’ll need include:

• A passion for continuous improvement, always looking for ways to enable the retail proposition to be enhanced and grown.

• A great relationship builder, with excellent communication and influencing skills at all levels in the business.

• Ability to engage a wide range of personalities and take people with you through belief and with energy.

• Strong ability to plan, organise and prioritise activities and initiatives across a large stakeholder group.

• Adaptable, resilient and not fazed by things changing in a dynamic and fast-moving environment.

• Ability to successfully manage multiple priorities and deadlines.

• Capacity to lead a team of 8-12 direct reports.

• Strong analytical skills and the ability to report and present insights.

  
  

Are we right for you?

As part of this role, it will be important that you feel aligned with the values that we live and work by.

Ambition – We always strive to be better. We seek new challenges and look for ways to do things better.

Customer First – We provide exceptional service. We put customers at the heart of everything and support our communities.

Teamwork – We succeed together. We help colleagues to succeed, and we share our knowledge and skills.

Integrity – We are fair, honest and ethical. We treat everyone with dignity and respect. We are inclusive and champion diversity.

The Reward

The impact you can make with Henderson Group goes far beyond your day to day. You will be part of a business supporting defibrillator installations and school sports days.
You will have the balance necessary to enjoy your job and your life. We will help you to feel proud of what you do and achieve. And we will be here to celebrate your success.

Our business has been recognised externally for delivering excellence in employment. We value employee development and heavily invest in our people- Henderson Retail are an Investors in People Gold accredited employer.

Benefits include market competitive salary, company car or allowance, bonus, contributory pension scheme, healthcare, life assurance, employee assistance programme, social club, Perks Offers/Discount scheme throughout UK/Ireland, staff discount (grocery/fuel) at SPAR/EUROSPAR Henderson Group company-owned stores and many more.

This is a full-time position working 5 days out of 7 each week on a rota basis. Shortlisted candidates will have an opportunity to discuss working hours in further detail at selection stage.

If we've just described you, your skills and your aspirations and you want the opportunity to develop your retail career in an award-winning team, then click on the APPLY button.

You can also attach a CV to accompany your application if you wish- however, shortlisting will be completed from screening of the online application form, and therefore the above criteria should be fully evidenced in the ‘Work Experience’ and screening questions section of your application form.

Applicants should note that based on the response, the Company may increase the shortlisting criteria.

Completed applications must be submitted online by midnight on Wednesday 5th July 2023.

It is anticipated shortlisted candidates will be invited to attend initial interviews on Tuesday 25th July 2023.

• Communication on the progress of your application will be made via email and the career site, therefore please check regularly.

We are an equal opportunities employer.