Area Manager
Job description
Job Vacancy – Area Manager
We are the largest and most successful, growing chain of tanning salons based around the North West of England. As we expand our business even further, we are looking for an experienced Area Manager passionate about all things tanning, retailing and the customer experience. Working with each store manager you will lead and support 9 of our stores around the Lancashire area, ensuring we deliver the very best tanning experience, whilst maintaining the highest possible standards. You will be a great people leader as well as commercially driven and results focused. The role reports directly into the Managing Director, and carries a level autonomy perfect for the right person to help make a positive impact whilst being pivotal in delivering our growth strategy.
What you'll be doing...
- Coaching, leading and supporting your store managers to achieve and exceed their goals
- Setting and managing targets and KPIs for sales, customer service and colleague engagement
- Identifying and nurturing the very best talent to create “high performing” teams
- Analysing Area performance and developing strategies to drive people/sales metrics
- Ensuring best in class customer service is embedded and is the driver for all colleague behaviours to create an outstanding in-store customer experience
- Identifying and developing commercial action plans that drive sales and service
- Working with the group marketing manager to win new customers, retain and increase yield from existing customers and win back lapsed customers
- Reviewing underperforming stores and implement strategies to address performance
- Create a fun and enjoyable work environment
- Have awareness of the competitor landscape and identify enhancements to keep our competitive advantage
About You....
You will have experience in the following:
- Leading, managing and supporting multiple teams simultaneously
- A proven record of accomplishment in implementing business plans and driving sales targets
- Computer literate with a basic level of Excel
- Understanding of KPI’s
- Good problem solver
- Passionate about retail and a love for working with the general public
- Experience in presenting and influencing good customer service to create the best customer experience possible
- A brand ambassador, demonstrating pride in your work place, whilst willing to role up your sleeves when required.
- Positive self confidence but no ego
What we can offer...
- Competitive salary
- Potential to earn bonus
- Car allowance
- Fuel allowance
- Company phone
- Discount on retail products
- Free tanning
- Pension Scheme
Job Types: Full-time, Permanent
Salary: £37,495.00-£44,000.00 per year
Benefits:
- Company pension
- Employee discount
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Lancashire: reliably commute or plan to relocate before starting work (required)
Experience:
- Managing: 2 years (required)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
Application deadline: 07/05/2023
Reference ID: Sunseekers Sunbeds - Area Manager
