Area Manager Lanark, Scotland
Job description
*****This role is covering store across Scotland*****
About our company
In 2019 Savers were awarded 4th place in the Sunday Times best big companies to work for. We were the highest placed retailer in the list. This recognises the levels of engagement within our teams and demonstrates our commitment to our people.
Savers was acquired by AS Watson in 2000 to further our value led offer in the UK. “Our aim is to be the most competitively priced health and beauty retailer on the high street …from a clean crisp contemporary store setting with friendly, efficient and trained colleagues” We provide branded products at affordable prices. We work extensively on the range of products we offer and have extended our ranges in recent years.. We continue to strive to launch the biggest products on the high street at the lowest prices. We have over 400 stores throughout England, Scotland, Northern Ireland and Wales and are still expanding.
Job Purpose
Deliver sales and profit growth through an unwavering commitment to The Customer Journey, coaching your people to be the best and deliver excellence in Operational and Commercial standards. This delivers our strategic objective to be the best Discounter of Branded Home, Health and Beauty on the High Street
Brand Awareness
Taking full ownership for new stores - Being curious and involved with the Property Function, knowing about all new opportunities - Making time to pro-actively look for new sites in my Area to support the growth of Savers - Aware of all local competitor activity, and flag all news to RGM and Property, encouraging my team to be more involved - Embedding and supporting new store team capability to maximise the store following a successful launch
Store Standards
Environment (clean & crisp) - Be the custodian of the visual presentation of all stores in your area, to ensure they represent the brand in the right way - Coach your store Managers in how to create a welcoming atmosphere for Customers and Colleagues
Best Availability - On all Store visits, lead by example, following the Stock Master Class 10 Step Principle - Build strong relationships with the Replenishment Team to deliver Company gap target - Put effective stock systems in place across all stores, to drive sales performance Smart Standards -Analyse, investigate and take action on all sales related KPI’s to drive and maximise performance of the Area, and the individual stores - Leads and directs the team on the delivery of the Commercial Plan
Great Customer Service
Proud and Smart - Raise the bar on our Colleague standards including; standards of dress, attention to detail both on the shop floor and in the back areas; and general cleanliness - Motivate the Store Teams to be proud of the Savers brand give them the skills to deliver the brand for the Customer
Always Offer More - Monitors the Area’s SAS performance daily and drives activities to achieve continuous improvement, and beat the Commercial budget - Drives a culture where the Stores recruit people with the right interpersonal skills to connect with our Customers, and offer great service - Role model the right behaviours on SAS – show your team how to deliver - Keep your team energised about SAS
Customer Offer
Deals - Lead your area to have a proactive seasonal plan by store - Each store has clear sell through locations identified, which don’t cause congestion for the customer
Strong “A Brand” Promo - Provide clear guidance to your team on Commercial Layouts and standards of execution - Coach the team to be clear on their accountability for Promo set up and price accuracy - Maintain model layout in all stores with discretional space clearly defined - Engage your Stores in fully embracing all strategic promo initiatives e.g promo pick up/footfall lines - Lead 100% compliance on promo
Range Authority - You lead the maintenance of the Commercial Model Store ensuring it is accurate and linked to Baywatch principles - Stock Master Class 10 steps are delivered consistently - You are clear with your team on validation of commercial layout moves and sign off any through agreement with RGM - Lead the delivery of balanced stock files through “hub and spoke” process
Sharpest Price
Build a local knowledge plan of your area and keep Commercial/RGM informed of any Competitor changes specifically layout and price - Put in place a store specific plan to ensure each store has accurate pricing in all locations - No customer complaints on pricing - Lead a proactive seasonal plan on pricing
PREFERRED QUALIFICATIONS AND EXPERIENCE
Experience in a fast paced retail environment in a similar position
Ability to lead a team and exceed targets
Proven track record of driving sales and store standards
Job Types: Full-time, Permanent
Salary: £38,000.00-£45,000.00 per year
