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Do you feel inspired when going to work? At Nviro we think you should be. Not just by the people you work with and the service you provide, but by the positive impact you make.

This is exactly what you will do at Nviro. We are looking for an experienced Area Cleaning Manager to join us as a Deputy Service Manager in London, to be the first point of contact for Cleaning Colleagues and our clients on a daily basis.

The Job:

• Job Title: Deputy Service Manager
• Job type: Permanent, full-time
• Hours: 40 hours per week
• Salary: up to £34,500 p.a. plus Company Van
• Location: a portfolio sites (mainly schools) in North East and West London (including Duke’s Aldridge Academy London, Tottenham, N17 0PG).

The Team: you will report to the Head of Service for London and look after the cleaning colleagues on site.

Please note: DBS is required for this position.

Deputy Service Manager Responsibilities:

• As Deputy Service Manager, you will be responsible for looking after a team of cleaners. You’ll be their first point of contact on a day-to-day basis, building solid working relationships to ensure they understand what is expected of them and why what they do matters.
• Juggle workload to ensure you support your team when they need you, ensuring that they are paid, take holiday, have the right tools and are trained and motivated to deliver a high-quality job safely.
• Working on site at an academy at the heart of a vibrant community, you will build strong working relationships with the on-site customer supporting their vision to develop their students into thriving young adults.
• Monitor cleaning operations through hygiene and cleaning audits to ensure standards meet the required specification.
• Manage your team. You’ll be supported by our People team to get the most out of your team, but occasionally this may include sickness and absence management, disciplinary and grievance investigations, conflict management and mediation, as well as documenting conversations.
• Communicate company messaging to cleaners, keeping them engaged through a variety of methods, and relay any employee feedback through the appropriate channels.

You will have:

• Sound experience in a supervisory role. If that’s in a contract cleaning or facilities management environment, that would be useful, but as experts we can teach you what you need to know.
• The energy and enthusiasm to get things done and an ability to juggle workload and priorities.
• A recognition of the importance of health and safety procedures.
• A willingness to learn and act on our HR processes including recruitment, people management, training, and disciplinary and grievance procedures.
• Excellent organisational and numeracy skills.
• Able to work well under pressure.
• The ability to communicate, in English, clearly and concisely. Being fluent in another European language is beneficial, but not essential.

We will give you:

• A tailored induction plan from our dedicated Learning and Development team.
• Variety: It won’t get boring, as you will be looking after different sites across London.
• A great culture where you’ll be surrounded by supportive, enthusiastic, and engaged individuals.
• Flexibility, and a commitment to providing a work-life balance.

Benefits:

• Competitive salary.
• Flexible working.
• Company Van.
• 26 days holiday (plus bank holidays).
• Annual ‘Be a hero’ volunteer day.
• Comprehensive training.
• Employee discount portal.
• Employee assistance programme.
• Access to 24/7 GP service and dental benefit.
• Annual get togethers and awards.