Apprentice Underwriting Assistant London, England
Job description
Are you a school/college leaver and you looking to kickstart your career in Insurance?
Company Profile
Iprism Underwriting provides insurance solutions that specialises in both the e-trade & traditional underwriting of SME commercial package policies inclusive of commercial combined & contractors combined, plus in addition some personal lines insurance distributed via Iprism’s agency network of UK retail insurance brokers. Its success is wholly dependent upon the effective management of both insurers and brokers. Ensuring excellent engagement with and performance for insurers is of paramount importance to ensure the continued sustainability of the insurer panel offered to brokers. Equally, the quality of service provided to the brokers (users) is a key driver in the successful delivery of the business.
Purpose of Role/Job Overview
· To provide efficient, timely and professional support to iprism brokers for Existing Business and general enquiries (Phone, Email and Live Chat)
· To help iprism achieve income and profit objectives through providing excellent customer service
· To positively reinforce and display iprism’s values and to actively drive the business forward in achieving its objectives.
Key Accountabilities
· Contribute to the development and building of relationships with brokers by providing “good customer service”
· Maintain and develop market awareness
· Maintain good working relationships with all internal departments
· Maintain an open communication ethos with colleagues and managers
· Demonstrate “model behaviors”
· Comply with all legal, regulatory, and contractual requirements to ensure obligations are met
· Contribute to wider business activities
Other Activities, Duties and Responsibilities
· Maintain and develop market awareness.
· Maintain good working relationships with all internal departments.
· Maintain an open communication ethos with colleagues and managers.
· Demonstrate “model behaviors”
· Comply with all legal, regulatory, and contractual requirements to ensure obligations are met.
· Contribute to wider business activities.
· Operate within individual underwriting authorities and guidelines.
· A minimum of five GCSE’s (A*-C grades, to include Maths and English) or equivalent
· An understanding of the UK insurance market
· A broad knowledge of SME commercial. Property owners and/or tradesman’s liability insurance
· Good communication and organizational skills
· Ability to manage time effectively, set priorities and meet deadlines
· Ability to learn and adapt to change
· Desire/ability to work successfully in a small company environment
· Proven ability in developing key working relationships and business opportunities
· Understanding of good negotiation and decision-making skills
· Market knowledge of legal and regulatory requirements as well as technical proficiency on wordings
· A strong level of numeracy, analytical and literacy skills
· Strong organizational and prioritization skills
· The ability to influence actions and attitudes of others through leading by example
· Previous experience in a customer facing service role (physical or telephone/digital)
· A friendly professional demeanor and ability to excel in a team-oriented environment
· Natural at giving direction to and mentoring less experienced colleagues
· Driven to go ‘above and beyond’ to provide best in class service to insurer and broker partners
Job Types: Permanent, Apprenticeship, Full-time
Salary: From £20,000.00 per year
Benefits:
- Company pension
Schedule:
- Monday to Friday
Ability to commute/relocate:
- London, EC3A 7JB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Reference ID: Iprism-001
