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Apprentice - IT Technician Cambridge, East of England, England

Marshall Group

Full Time Cambridge, East of England, England 28325 - 43236 GBP ANNUAL Today

Job description

Marshall has been training apprentices for over 100 years and we are committed to the development of future talent. If you want the opportunity to become part of this exciting business and help to shape its future, then this apprenticeship programme is for you.

Not only will you receive fully funded qualifications you will get real-world, on the job experience of working within a global business.

As an Apprentice IT Technician, you will work with the Central IT Team to support and enhance our end users experience, focused on helping people get the best from the technology and tools supplied to them. We use a wide range of technology and have a number id IT disciplines supporting the IT System. You will gain experience working with Service, Data Centre, Cyber and Project Teams.

The business is undergoing an exciting period of growth so there are lots of opportunities to get involved in new projects and make a real difference. This apprenticeship could be just the start of your journey with us.

Duties of an Apprentice IT Technician:

Attend and engage with training, including exams and 1-2-1 meetings with your tutors/assessors
Manage your time effectively to complete all coursework, assignments and exams required to achieve the apprenticeship
Reflect on your own practice and experiences and take any feedback onboard

Working with the Service Operations Team

Acting as the first point of contact answering queries and questions from our colleagues in the business.
Supporting our Desktop Engineers team configuring computers for our colleagues to use, providing a level of in situ repair and problem resolution.
Working with our Data Centre Team, Back Up & Restore Virtual Desktop Image Management and health of system monitoring and problem resolution

Working with the Cyber Security Team

Learning how to detect potential cyber threats from our security monitoring systems – thinking about how to better protect our colleagues.

Working with the Transformation Team

Helping plan and deliver projects to improve or add new capabilities to the working environment of our colleagues.

Working with the Senior Leadership Team

Assist with pulling together of surveys and feedback from our users
Assist with onboarding and induction activities
Learn to maintain all systems and online platforms related to the training we deliver

You will complete rotations in the following departments/ teams:

Service Operations Team
Cyber Security Team
Digital Transformation Team

The Apprenticeship

Your apprenticeship will be delivered by one of our partner training providers under the supervision of the Marshall Skills Academy. As an IT Technician Apprentice working across the Marshall group of businesses you will be following the Level 3 Information Communications Technician Apprenticeship Standard. More information on this standard can be found on the institute for apprenticeships website. During this 18 month programme you will work towards developing the knowledge, skills and behaviours required through a range of on the job learning and meetings with your assessor. Not only will you develop your technical skills you will also have the opportunity to develop the behaviours needed to set the foundation for your future career. You will be supported every step of the way by our instructors, mentors, line managers and fellow apprentices. This apprenticeship aligns with professional recognition - RITTech.

What are we looking for?

Motivation for Marshall and the area of business administration and training
Motivation to complete an apprenticeship – learn on the job
Ability to work in a team
Good communication and interpersonal skills
Ability to problem solve
Integrity and ability to take responsibility
Resilient and copes well with change
Innovative and able to think of new ideas

Entry requirements

You will need to have GCSE’s grades A*-C/ 4-9 in Maths and English or equivalent
In order to receive apprenticeship funding you must have the right to work in the UK and meet residency eligibility requirements
You must successfully pass all required medical and security checks if you are offered a place on the apprenticeship programme

How to apply

Please submit your CV and complete the online application form. Please note that instead of a cover letter we ask that you answer the following questions on your application form:

Why do you want to start a career in this area (e.g. engineering, health & safety, aircraft maintenance) and what interests you about an apprenticeship? (250 words max)
What interests you about Marshall and the work that we do? (250 words max)

TIP: Draft your answers to the above questions before starting your application.

Please note that assessment centres for this role will be held in April. If successful in getting through to this stage you will need to attend half a day in person at our Marshall Skills Academy in Cambridge.

Marshall Group is an Equal Opportunity Employer

Marshall Group is an equal opportunity employer and values a diverse and inclusive workplace. All qualified candidates will receive consideration for employment without regard to age, race, colour, religion, genetic information, sex, sexual orientation, gender identity, national origin, disability status, or any other characteristic protected by law. For more information about Equal Opportunity in the Workplace please click

here

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