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Job description

The post holder is responsible for providing reception and administrative support to the North East London Diabetes Eye Screening Programme. Responsibilities include reception duties, data entry, making appointments, typing and sending appointment and clinic follow-up letters, and general clerical duties required to support the service.

Key duties include:

• Provide the first point of contact for patients, carers and visitors attending the Diabetes Retinal Screening Team
• To ensure that incoming telephone calls are responded to in a timely fashion and to ensure that the reception is manned at all times
• Booking and rescheduling clinic appointments for patients attending the Retinal screening clinic
• To produce documentation for the Team in order to support service provision

The successful candidate you be responsible for providing administrative support to the Diabetes Eye Screening Team. This will include answering calls, processing referrals, data entry, arranging and rescheduling appointments, arranging patient transport, as well as other clerical and administrative duties.

The Trust is committed to offering apprenticeship training for our entry level vacancies. Apprenticeships also feature as part of our continued professional development, education and training; promoting career progression for current employees.

Eligibility for this apprenticeship

• Applicants 18 years old or over.
• Must have been resident in the UK / EU for the last 3 years (evidence needs to be provided)
• If you already hold this level or higher level qualification in the same field, you arenot eligible to applyfor this position.
• Continuation in the post will be subject to successful enrolment onto the apprenticeship within the first three months of employment, and will also be subject to you remaining on the course and successful completion.

Training Provider: Hawk Training

Qualification: Business Administration Apprenticeship

Level: 3

Duration: 18 months

Course Type: Apprenticeship Standard

Apprenticeship Delivery: Work based qualification. A tutor will visit you every 4-6 weeks in your work place.

Homerton Healthcare NHS Foundation Trust is a high performing and flourishing organisation serving the population of Hackney, East London, The City and beyond.

We are extremely proud of the fact that Homerton Hospital has recently attained the highest possible rating of Outstanding from the Care Quality Commission (CQC).

Our integrated Trust provides comprehensive hospital and community health services for its local population and a range of specialist services for a wider group of patients. In addition, the Trust manages services out of St Leonard's Hospital and the Mary Seacole Nursing Home.

Homerton aims to ensure equality and value diversity, and we are committed to inclusion for all of our staff. This is reflected in our policies, procedures and People Plan. All of our staff are expected to embody our Trust values at all times.

We are also committed, through our Fair Recruitment Standards, to ensuring all applicants are treated fairly.

Homerton has a proud tradition of supporting and developing its staff, including its well-regarded and valued nursing community, and all staff are able to take advantage of a great range of benefits.

Homerton is proud to have been included on the HSJ & Nursing Times Best Places to Work list.

The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s on this page.

The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.