Inflight Commercial Manager Heathrow, England
Job description
This is a key time to be joining British Airways as we Build a Better BA. We take huge pride in our past – but we’re looking to the future as an airline that loves embracing the best of modern Britain. Our country’s creativity, diversity, style, wit and warmth are the same special qualities that make us who we are. If you’re made of the same qualities as us, you could soon be part of the next chapter of our story. Together as one team, we’re connecting Britain with the world and the world to Britain like no one else
We have an exciting opportunity to join the Onboard Experience team at British Airways, covering a minimum of six months parental leave cover.
About the role
The Onboard Experience team designs, develops and delivers the airline’s onboard proposition. The role will require you to be commercially and financially astute to help guide investment cases through corporate governance, making valuable contributions to the decision-making process along the way.
The role leads a team of five commercial executives, partnering with procurement, finance and across the wider business. They will also lead the Commercial Roadmap for the department, ensuring that commercial changes are signed off on time.
Key duties
- Responsible for governance of all service contracts held for the provision of inflight experience
- Accountable for contract governance program, monitoring and communicating key performance indicators
- Coordination and communication of the departmental and supplier meeting cycles, with required inputs clearly outlined.
- Collaboration with airline product and hospitality to capture requirements for services.
- Key contact for supplier performance concerns, accountable for resolution and closure of issues.
- Primary contact for airline finance, collaborating with development of Business Plan and budget performance monitoring.
- Accountable for supplier pricing and payments, ensuring accurate records held for global supplier base.
- Defines and manages governance and processes to ensure transparency and visibility across the department.
- Coordination of contractual and financial audits of suppliers contracts across the inflight experience operations.
About you
The successful candidate will have a full qualification in either finance or procurement (ACCA, CIMA or CIPS). Keen analytical and problem-solving skills are crucial, whilst experience in an airline or hospitality environment will be considered advantageous. The ability to express commercial reasoning in a persuasive manner is also important.
Our Corporate and Support roles come with big potential to make your mark on our business. The airline industry changes so fast that we’re constantly evolving and finding new ways to impress customers and get ahead of our competitors. If you’re an innovator, brave and bold, you will be in your element at British Airways.
Your impact on British Airways will be rewarded with a competitive rewards package plus the opportunity to develop and progress your career in many directions.
Not only will you have the chance to further your career development within BA, you’ll have access to our competitive reward and benefits package. This includes core company paid benefits such as a Defined Contribution pension scheme, generous Life Assurance cover and a whole host of options to support your physical, mental and financial wellbeing. You can also sign up for a range of voluntary benefits such as Private Medical cover, Dental and Critical Illness cover, Technology Scheme, Cycle to Work and Electric Car Scheme. And of course, you’ll be able to enjoy the benefit of staff travel as soon as you join us.
At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.
Inclusion and diversity is a key driver of innovation, and we’re committed to creating a culture where everyone feels that they can be themselves. We’re looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.
N.B. We reserve the right to close a vacancy before the closing date in the event of an overwhelming response or a change in business priorities
