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Application Support Specialist

At RiskPoint Group we’re seeking a highly skilled and motivated Application Support professional to join our dynamic and ambitious team. If you are looking for an opportunity to contribute to the success of our organization and collaborate closely with key stakeholders this role is perfect for you.

Who are we?

You will become part of our growing team and work closely with our Danish and UK IT team.

We are an agile organization with close cross-border co-operation. And although we have different focus areas and skills, we always assist each other and also have regular operational and status meetings.

Our organization is flat, leaving many opportunities for all employees to make a difference, take responsibility, excel, and grow.

RiskPoint Group is more than just a working place. We prioritize social events, and despite being a company of approximately 200 employees, we consider ourselves to be a family.

About the position

As our Application Support Specialist, you will work closely with our Business Analysts to ensure seamless operations and functionality. You will primarily focus on providing backend support and performing common configuration tasks for Microsoft Business Central, other applications, and business critical systems. The role is located at our Copenhagen office, and you will need to possess both a local working and residency permit for Denmark prior to applying.

Key responsibilities:

• Provide comprehensive backend support for Microsoft Business Central and other applications, ensuring smooth operation and functionality
• Collaborate closely with the IT team and Business Analysts to understand system requirements and implement appropriate solutions
• Perform common configuration tasks in Business Central to optimize system performance and meet business needs
• Troubleshoot and resolve application issues, working closely with end-users and stakeholders to ensure timely resolution
• Onboarding and training of our colleagues will be a key part of your role
• Assist in the development, implementation, and testing of solutions
• Collaborate with the incident response team to investigate and solve incidents

A great match for us

We seek a candidate who is a strong team player with the ability to work independently and take initiative. A proactive attitude, along with strong interpersonal, administrative, and analytical skills, is essential for success in this role.

At RiskPoint, dedication, drive, energy, and an entrepreneurial personality are highly valued attributes.

While experience and knowledge are important factors, the right attitude and willingness to learn are paramount. Fluency in high-level Danish and English is mandatory, and knowledge of other Nordic languages is a plus.

Wish list of qualifications and experience:

• Bachelor’s degree in computer science, information technology, or a related field
• Minimum 3 years of experience in application support or a similar role
• Skillset in any of these: C/AL, SQL, Javascript, .NET, SOAP, REST, or AL is a great plus
• Understanding of Microsoft Business Central and other application support requirements
• Excellent analytical skills and attention to detail
• Strong communication skills, both written and verbal
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficiency in performing common configuration tasks in Microsoft Business Central
• Experience with other applications and technologies is a plus

Interested in the position?

Please submit your CV/resume and application letter marked “Application Support Specialist” to HR Coordinator, Mads Guldhammer, [email protected]

The application deadline is 31st of July 2023. Interviews will be conducted on an ongoing basis.

For more information about the role please do not hesitate to contact: CTO, Zubair Sabir at [email protected]

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RiskPoint is a global Managing General Underwriter (MGU) providing best in class insurance solutions to businesses and their advisors. RiskPoint operates globally with locations in 11 countries across Europe, the U.S and Asia and have around 200 employees. Our specialist and seasoned underwriters have in depth industry and product knowledge whilst our professional claims team provide a unique and pro-active approach to assisting our clients when claims occurs.

Together we offer a wide range of insurance solutions within the areas of Mergers & Acquisitions, Renewable Energy, Liabilities including Financial Lines and Cyber, Off-Shore Upstream, Property & Construction and Accident & Health. The RiskPoint core values are: trust, openness and honesty, respect and tolerance, drive and dedication as well as being part of a winning team in a competitive environment.

For more information about RiskPoint, please visit: https://riskpoint.eu/