Ambulance Care Assistant (Secure Mental Health) Gloucestershire
Job description
This is a full time position – 44 hours per week across 4 days. The service is 24 hours per day, 7 days a week; so you will need to be flexible to cover various shift times.
About the role:
If you're passionate about people and feel you want to make a difference at work, then consider a career with us.
An Ambulance Care Assistant (ACA) is a hugely rewarding and fulfilling role. Each day, you’ll be helping someone in need, making their lives that little bit easier, and knowing that you make a difference to their day provides you with a real sense of achievement.
Your main responsibility will be transporting elderly, sick and vulnerable service users to and from their medical appointments and between healthcare facilities. This can be carried out as two-person crews or alone, so it is vital to hold a full UK driving licence and to have a good degree of physical fitness.
Role Responsibilities
- Working as part of a team to support the patient on board
- Taking responsibility for ensuring the vehicle is safely and responsibly driven
- Assisting service users with challenging behaviour and/or mental health illnesses
- Supporting challenging patients, who may need physical intervention
- Working in different care-settings such as; A&E, Outpatients & Hospital wards when escorting a patient
- Liaising with ward staff on the safe conveyance of a patient to and from places of safety
- Assisting in the transportation of ‘end of life’ service users, ensuring a high level of empathy is present at all times
- Building rapport by effectively communicating with patients and their relatives/friends
- Responsible for lifting, securing and helping service users in and out of the Ambulance
- Assist with the handing over of patients to appropriate staff on arrival at treatment centres/hospitals or to family/friends at their homes.
- Transfer patients from beds to stretchers, chairs to chairs or similar both in and out of hospital and medical/commercial flights
- Ensuring that the ambulance is kept safe, clean and tidy
To be considered as an ACA, you will need to be:
- Committed to patient care
- An effective communicator and experience of communicating with others in what can often be emotional circumstances
- To be a calm, considerate, careful driver, with no more than three penalty points on your license
- To have a natural flair for team working and collaboration
- Be physically fit for patient handling and moving
- Pass an Enhanced DBS check (company funded)
- Be able to work flexible shifts
- Familiar with the local and surrounding area
What benefits can you expect?
- Paid holiday entitlement
- NEST Pension contributions
- Apprenticeship learning opportunities for career development
- Monthly colleague recognition rewards
- Discounted high street benefits
- Access to our employee assistance programmes for wellbeing support
- Free uniform
