Amazon FBA Account Manager Lancing, England
Job description
Amazon FBA Account Manager
Salary £32,000 - £35,000 (depending on experience)
Job Overview
We are seeking an experienced Amazon FBA Account Manager to join our team.
The successful candidate will be responsible for managing our Amazon FBA accounts and ensuring they are optimised to maximize sales and profitability. This includes overseeing product listings, inventory management, order fulfilment, customer service, and support tickets.
About Us
This is the chance to be a part of an exciting audio technology company based in Lancing on the South Coast. We’re a dynamic and progressive outfit and we design and manufacture everything from earphones and earplugs to loudspeakers and cutting-edge audio technology. We have sold over 1.3 million pairs of in-ear devices, ship to over 180 countries and are a small team of 19 with our HQ just 5 minutes from the railway station and the beach.
We’ve gone from strength to strength since we started life in 2010 with a social media following of over two million and drawing praise from some stellar names along the way – Liam from The Prodigy, Stephen Fry, Neil Gaiman, Catlin Moran, Isy Suttie, Phill Jupitus and Holly Johnson to name a few (…but we don’t like to name drop).
Since the launch of our Calmer and Calmer Kids range, we’re also changing lives for the better for people who are sensitive to sound.
If you want to be part of a friendly and happy team whose products are adopted and loved around the world - and if you enjoy cake on your birthday and the odd weekday quiz, then you sound like you’d fit right in!
Key Responsibilities:
- Manage Amazon FBA and Walmart accounts, including product listings, inventory management, order fulfilment, customer service, and support tickets.
- Monitor and optimise listings to increase sales and profitability.
- Manage inventory levels to ensure availability of products and avoid stockouts.
- Analyse and interpret sales data and monitor active competitors to identify trends and make informed decisions.
- Collaborate with cross-functional teams, including product development and customer service, to ensure a seamless customer experience.
- Stay up to date with Amazon policies and regulations and ensure compliance.
- Manage and train the Amazon Account assistants.
- Provide detailed reports and analysis.
Qualifications and Experience
Essential
- A-Level or equivalent qualification, or higher.
- 2+ years of experience in Amazon FBA account management or a related field
- Strong understanding of Amazon FBA platform and policies
- Proficient in Microsoft Excel and other data analysis tools
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team.
- Strong attention to detail and problem-solving skills
- Methodical approach and ability to prioritise.
Desirable
- Strong numeracy and analytical skills
- Good written and verbal communication skills
- Ability to draft reports, attend team meetings as required
Benefits
- Employee discount
- On-site parking
- Private medical insurance after 6 months’ probation
Working Hours and annual leave
- 8 hours a day, Monday to Friday
- 22 days annual leave plus bank holidays
Ability to commute/relocate:
Flare Audio Limited
Unit 11 Chartwell Business Centre, 42 Chartwell Road, Lancing, West Sussex, BN15 8FB.
Reliably commute or plan to relocate before starting work (required).
Equality & Diversity
Flare Audio requires employees to act with respect at all times with regard to the rights of colleagues or others in accordance with relevant legislation and organisational requirements. Flare Audio also requires employees to behave in a manner which recognises diversity as an asset and does not discriminate in respect of race, gender, disability, age, sexual orientation or religion and belief.
May 2023
Job Types: Full-time, Permanent
Salary: £32,000.00-£35,000.00 per year
Benefits:
- Casual dress
- Company pension
- Free parking
- On-site parking
- Private medical insurance
Schedule:
- Day shift
- Monday to Friday
Ability to commute/relocate:
- Lancing: reliably commute or plan to relocate before starting work (required)
Education:
- A-Level or equivalent (preferred)
Experience:
- Amazon Seller Central: 1 year (preferred)
Work Location: In person
