Description

Role title: Agile Coach
Function: Digital & IT
Band: G Department: Lean Portfolio Management & Transformation
Reports to: Principal Agile Coach, Lean Agile Centre of Excellence
Location: UK (Newbury, Paddington)

Context
By working together as one Vodafone we are applying a consistent strategy for the ongoing transformation of Vodafone; offering a range of products and services beyond connectivity to our customers to deepen our relationship with them. To harness our full potential, we need to change fundamentally how we work in certain areas of our business. We need to simplify and standardise how we operate to benefit from our unique advantages of scale and move to a more efficient and effective model to deliver our growth ambitions.
Digital & IT is a newly emerging function within Technology that will be critical to this transformation on a global level. Within this function, a domain called Lean Portfolio Management & Transformation (LPM&T) has been established with the following mission:

We are the trusted Enablers of the Business, ensuring that the delivery roadmap of demand will be aligned with the Tech 2025 Strategy and our new Product Operating Model via managing demand, capacity and performance.
We are the drivers for increasing our delivery efficiency by providing data-based business insights and focusing on the re-usability and standardisation across all markets, also by involving our IT partners.
We are role modelling the agile ways of working and implementing the SAFe methodology within Digital & IT by setting up an overarching LACE Structure.

Role purpose
The Agile Coach will work within the Lean Agile Centre of Excellence within the Digital & IT Lean Portfolio Management & Transformation team and will train and coach delivery teams and Agile Release Trains (ARTs) in agile ways of working; the role will also provide training and coaching to other functions supporting Digital & IT as needed, e.g. Finance and HR. In this role, you will help teams embrace SAFe Core Values, adopt and apply SAFe principles and implement SAFe practices. You act as facilitator and continuously engage in challenging the old norms of development to improve performance in the areas of quality, predictability, flow and velocity at delivery team and ART level.

Job Responsibility

Key accountabilities and decision ownership:

Support the agile transformation and guidance of delivery teams and ARTs through the agile journey by

o Coaching each local market to increase their maturity against the 7 Key Scaled Agile competencies
o Contributing to a comprehensive SAFe curriculum in collaboration with Grow with Vodafone/Vodafone University and other LACE functions
o Contributing to standards and creating playbooks for agile ceremonies, e.g. PI-Planning, daily stand-ups, Portfolio Syncs, etc.

Provide training and coaching on agile ways of working and adoption of SAFe to delivery teams and ARTs

o Train and coach agile principles, practices, roles, artefacts and ceremonies to maintain consistency of adoption and continuously improve performance
o Facilitate knowledge sharing of best practices and capture it in a useable, easily accessible format for all

Facilitate the usage of agile adoption measurements to evaluate and report the performance and adherence of the organisation on a regular basis

o Data-driven assessment of agile maturity across markets
o Data-driven assessment of delivery performance

Coach and guide delivery teams and ARTs on an on-going basis

Core competencies, knowledge and experience:

Demonstrable experience of coaching and leading teams in adopting and implementing Agile methodologies
Sufficient SAFe knowledge and experience to complete the Safe Practice Consultant (SPC) Certificate if required
Practical experience in at least one IT domain (development, testing, DevOps, Agile team leadership)
Ability to inspire, coach and motivate remote multi-national teams
Ability to continue to monitor, learn and implement best practices via Agile communities of practice

• Knowledge of current & evolving Agile methodologies and tools •

Must have technical / professional qualifications:

A STEM/Commercial degree or equivalent
Intermediate or Advanced SAFe Certificate; SAFe Programme Consultant (SPC) Certificate desirable but not essential
Knowledge and experience of working in an agile role, e.g. Scrum Master, Product Owner, Agile PM, Release Train Engineer, Agile Coach
Experience in complex organizations with distributed responsibilities or with an international environment

Budget owned:

Responsible for making requests for training funding allocation across multiple product and transformation portfolios

Direct reports:
None

Key performance indicators:

Contribution to improvements in SAFe ART Performance metrics
Demonstrable improvements in SAFe flow metrics

Dotted reports:

Work through and with other coaches and stakeholders across multiple product and transformation portfolios

Not a perfect fit?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

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