Aftersales Manager - Coventry Coventry, England
Job description
Allen Motor Group are currently looking to employ an Aftersales Manager to join our Ford dealership in Coventry. You will be responsible for managing a dynamic and fast paced service department, focusing on performance in both profits and customer satisfaction. This position is offered on a full-time permanent basis with a basic salary of £45,000 and OTE in excess of £50,000+. This position reports to the regional service manager.
Why Allen Motor Group?
In addition to a highly attractive basic, OTE & bonus scheme we also offer a range of other benefits including:
- Company provided vehicle
- Fantastic discounts on MOT’s, services and parts
- 30 days holiday including bank holidays, plus addition holiday entitlement with length of service
- Life assurance benefit, at no cost to yourself
- Discounted gym membership
- Full training and support to develop your career within Allen Motor Group
Previous Experience
To be considered for this position will you have strong previous experience as an automotive service/aftersales manager ideally from a franchised dealership. We also look for the following skills and experience:
- Able to work in a busy environment as part of a team
- Fantastic organisational skills
- Full UK driving licence
- An ability to overcome customer issues
- Knowledge of warranty procedures is advantageous
Key Duties and Responsibilities
- Ensure the achievement of KPI’s for all service department members
- Maintaining an understanding of all relevant consumer and local market influences
- Engage the aftersales team to deliver commercial result and exceptional customer service
- Drive the performance of the workshop team to maximise efficiency
- Develop the skills and career progression of current and new team members
If you would like to be considered for this opportunity please do apply now
