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Job description

Role: Telesales Advisor

Type: Permanent

2fawcett are currently recruiting for a Telesales Advisor. This is an excellent opportunity for somebody who wants to be a part of a growing business based in Derby

Duties:

• Developing new sales opportunities using outbound cold emails, cold calls and lead follow-ups
• Communicating with customers to understand their needs and requirements and identify sales opportunities
• Answering customers’ questions, resolving their concerns and providing additional information via calls and emails
• Explaining and demonstrating the functions and features of products and services
• Maintaining and improving the database of prospects
• Researching for new leads
• Keeping up to date with product and service information and competitor offers
• Upselling products and services
• Providing additional administration support to the Sales Team/Director: processing orders, creating jobs and dealing with sub-contractors during busy periods and absences

SKILLS

• Excellent customer service skills
• Excellent verbal communication and active listening skills
• Experience working with telephones and handling multiple calls and emails daily
• Patience, time management skills and the ability to prioritise tasks
• Ability to work independently and as part of a team
• Excellent numeracy skills for accurate and speedy calculation of sales prices, discounts and percentages
• Proven track record of meeting and exceeding sales targets

Job Type: Full-time

Salary: £22,000.00-£27,000.00 per year

Benefits:

• Free parking
• On-site parking

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Derby: reliably commute or plan to relocate before starting work (required)

Work Location: In person

About 2fawcett

Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Public
Website: 2fawcett.com