Admissions Support Officer Edinburgh, Scotland
Job description
UE05 £25,285 – £28,929
CAHSS, Business School
Full-time: 35 hours per week
The University of Edinburgh Business School are looking for an Admissions Support Officer within our Admissions, Marketing and Alumni team on a permanent Full-time basis. For this post we are looking for a high-quality candidate to play a key role in the Admissions Team, with responsibility for evaluating and making decisions on applications for MSc programmes. This post will also be acting as one of our first points of contact, assisting enquirers by telephone and email.
The Opportunity:
Each September we welcome more than 650 international postgraduate taught students to the Business School. The Admissions Support Officer has a vital role to play in processing their applications and providing good customer service in this first stage of their student journey.
The successful applicant will be efficient and customer-focused, with proven ability to plan and prioritise their own work to ensure that deadlines are met, while maintaining the ability to respond to ad hoc demands. Excellent communication skills and attention to detail are required as well as the ability to establish good relationships with applicants from many countries but also colleagues within the Admissions Team; the Admissions, Marketing and Alumni Team and the wider university community.
This is your opportunity to join a thriving school with a mission to develop effective and responsible leaders by creating insightful knowledge and inspiring minds in dialogue with the world around us.
The Admissions Team currently work a hybrid format, with 2 days in the office (Tuesdays and Thursdays) and 3 days remotely.
For an informal discussion about the post, please contact Dagmar Webber, Admissions Manager by email: [email protected] .
Your skills and attributes for success:
- Good standard of education (HNC/HND equivalent), including English, Maths; excellent writing skills, and understanding of presentation / use of statistical data plus relevant administrative experience; or relevant experience in roles demonstrating increasing levels of responsibility and competencies.
- Experience of making informed selection decisions.
- Excellent IT skills in Microsoft Office (Word, Excel), email, experience of databases
- Accuracy, attention to detail, adaptability
- Fast learning skills as well as the ability to use acquired knowledge to make appropriate decisions
- Excellent interpersonal and communication skills, ability to network and maintain contacts
- Good social skills / enthusiasm for meeting new people. A strong customer focus
Click here for a copy of the full job description
As a valued member of our team you can expect:
An exciting, positive, creative, challenging and rewarding place to work. We give you support, nurture your talent and reward success. You will benefit from a competitive reward package and a wide range of staff benefits, which includes a generous holiday entitlement, a defined benefits pension scheme , staff discounts, family friendly initiatives , flexible working and much more. Access our staff benefits page for further information and use our reward calculator to find out the total value of pay and benefits provided.
The University of Edinburgh holds a Silver Athena SWAN award in recognition of our commitment to advance gender equality in higher education. We are members of the Race Equality Charter and we are also Stonewall Scotland Diversity Champions, actively promoting LGBT equality.
Interviews are expected to be held in the week commencing 7 August 23
If invited for interview you will be required to evidence your right to work in the UK. Further information is available on our right to work webpages
The University is unable to sponsor the employment of international workers in this role. International applicants will therefore be unable to apply for and secure a Skilled Worker visa. They will only be able to take up this role if they can demonstrate an alternative right to work in the UK.
