Administrator

Administrator Slough, Berkshire, South East England, England

Omni RMS
Full Time Slough, Berkshire, South East England, England 25000 GBP ANNUAL Today
Job description

Administrator | Slough | up to £25,000| Social Housing

One of UK’s leading Property Maintenance companies are currently looking to recruit an Administrator to work on one of their Social Housing contracts based in Slough.

To effectively manage the administration of the recovery of service charges in relation to works completed under section 20 and to deal with queries in relation to these works.

ACCOUNTABILITIES (Main tasks / responsibilities. Will include planning, controlling, monitoring, communicating aspects and end results.)

  • Attend/conduct meetings with Client and other parties as requested.
  • To have a specialist working knowledge and understanding of key legislation around section 20
  • To draft section 20 notices to be approved by the client before issue.
  • To liaise with client legal team and retrieve leases for review.
  • Experience in leasehold management procedures and processes
  • To assist the client leasehold team and OPSL quality surveyor in production of final costs for client review
  • To run reports on works completed to all works at risk of section 20 costs (any works over £250 to a leaseholder dwelling)
  • To investigate/audit any queries or issues relating to section 20 working closely with all stakeholders.
  • To support the production of any supporting information requested by the client to support a section 20 submission.
  • To support production of any documentation associated with section 20 consultation meetings/Forums for major projects and to attend said meetings.
  • To consolidate all section 20 queries and feedback for OPSL review and following joint review draft responses for client approval.
  • Experience in working with customers in emotionally stressful situations.
  • Retrieve & input information into IT/ manual systems.
  • Process & provide information to all parties involved in order to progress work.
  • Maintain correspondence and accurate management of contract paperwork & ongoing maintenance of files.
  • Ensure prompt resolution of queries received by phone, email, letter.
  • Monitor Client satisfaction and address issues, escalate as necessary.
  • Follow correct protocol in dealing with Client & Customers
  • Develop lines of communication in accordance with Client & Customer/Leaseholder needs.
  • Promote & develop best practice and partnering.

Qualifications/key experience

  • Excellent IT Skills, Microsoft office (essential)
  • Good communication – interpersonal confidence at all levels
  • Customer/Client facing experience.

If you feel that your experience matches the above description, please feel free to send your CV across for review.

Job Types: Full-time, Permanent

Salary: Up to £25,000.00 per year

Benefits:

  • Company events
  • Company pension
  • Flexitime
  • Free parking
  • Gym membership
  • Life insurance
  • Private medical insurance
  • Work from home

Schedule:

  • Flexitime

Work Location: In person

Administrator
Omni RMS

http://www.omnirms.com
Altrincham, United Kingdom
Martin Wainman, Louise Shaw
$25 to $50 million (USD)
51 to 200 Employees
Company - Private
HR Consulting
1997
Related Jobs

All Related Listed jobs

Health Care Assistant
Coate Water Care Co. Ltd Redditch, England 10 GBP HOURLY Today

A Level 2 qualification in Health & Social Care (or equivalent) and experience of a similar role is desirable, but not necessary. Care home: 1 year (preferred).

Store Manager
Bensons for Beds Weston-super-Mare, England 33000 GBP ANNUAL Today

It should be noted that due to the nature of our product, the role will involve you and your colleagues moving products and some cleaning tasks will be

Nursery Cleaner
Harwich Connexions Noahs Nursery ltd Harwich, England 10.42 GBP HOURLY Today

This will include 2 deep cleans per year during our annual close down weeks at Christmas & the summer, usually the first week of August.

Night Porter
Elite Hotels Ashdown Park 0.00 GBP Today

Night Porter Overview

If you are a bit of a night owl, then you may be just the person we are looking for to join this...

consultant
NHS Nottingham, England 119133 - 88364 GBP ANNUAL Today

NHS Medical & Dental: Consultant

Main area
The Children's...