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We are currently looking for an Administrator to join our Safeguarding team in Bath. This is a key role where you will be providing secretarial, administrative and organisational support to the team by being the central point of contact for BaNES Children’s Social Care within HCRG Care Group.

The role will be on a part time basis, working 22.5 hours across the week. The working pattern can be flexible, with a preference for someone to work these hours across four days during the week. However, this can be worked across three days as a minimum. This role is perfect for someone looking for part time work who would like the flexibility to work from home on occasion.

• To ensure data entry of a high standard takes place across all work tasks to allow for accurate organisational and statutory reporting on a monthly, quarterly and annual basis and any child health system anomalies are escalated to the child health Team Leaders as a priority.
• To understand and respond accordingly to the urgency, priority and confidentiality levels associated with providing safeguarding information across all relevant parties, including the escalation of concerns to Team Leaders and Service Managers across BANES Children and Young People’s Services.
• Ensure that high standards of customer service are provided by communicating effectively and appropriately with service users, colleagues, managers and a range of professionals from within and outside of the organisation.
• Support managers and practitioners with procuring/arranging services such as transport, accommodation, placements and meeting rooms.

We are looking for someone who ideally possesses the following:

• Good IT skills including Microsoft office packages and keyboard skills
• Excellent interpersonal and communication skills and can communicate clearly with wide range of colleagues
• Has the ability to work with discretion and sensitivity and can maintain confidentiality
• Has good planning and organisational skills
• Can prioritise and manage their own workload

We would ideally like someone who has previous experience in a clerical, administrative or reception based role, preferably in a healthcare, education or social care setting.

We change lives by transforming health and care.

Established in 2006, we are one of the UK's leading independent providers of community health and care services, working with health and care commissioners and communities to transform services with a focus on experience, efficiency and improved outcomes. We deliver and transform adult and children community health services, primary care services including urgent care, sexual health, dermatology and MSK services as well as adult social care and wellbeing services. Across England, we support communities of many millions and directly help more than half a million people each year - guided by our simple values: we care, we think, we do.

We're committed to equal opportunities and welcome applications from a broad, diverse range of people who want to join our team. We’re a Disability Confident Committed company, so we work to provide facilities, work environment adjustments and technical solutions to be as inclusive of everyone.

While it doesn’t happen often, sometimes a role is very popular, and we’ll need to close it earlier than the date we’ve shown here. If you’re keen to join our team, we’d love to hear from you so please apply as soon as you can.

As you’d expect, safeguarding and protecting the children, young people and vulnerable adults that we work with is of the utmost importance so we have policies and procedures in place to promote safeguarding and safer working practices and everyone who joins the team is subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.

Finally, we need to let you know that the company you’ll work for is part of HCRG Care Group Holdings Limited and by applying for this job we’ll need to process and hold information about you. If you would like to know a little more about how we use your information, please see our website's privacy policy.

As an Administrator, you’ll be part of our valued team at Kempthorne House, Bath.

You will feel valued as an Administrator within HCRG Care Group, receiving access to exclusive rewards and benefits including:

• Salary of £20,500 (pro-rated to hours worked) with access to our group pension
• Free tea and coffee at your base location
• Membership of My Reward Hub, giving you access to discounts on every day purchases like grocery shopping as well as cashback and voucher offers for treats for you and those special to you
• Access to your wages as you earn them to help cover life’s emergencies and avoid overdraft fees or high interest rates
• Online and face to face help with your mental and physical wellbeing – from healthy recipes and activity challenges through to post trauma support, legal, debt and life management help, as well career coaching and counselling
• Access to eLearning, bespoke career pathways and opportunities for continuing professional development through our ‘Outstanding’ learning and development team, The Learning Enterprise
• An open, just culture where you’re encouraged to have and implement ideas which can help us deliver our purpose: changing lives through transforming health and care – backed up by at least £100,000 of ringfenced innovation funding each year
• The pride of working for an organisation committed to the highest clinical and quality standards: with a majority of our rated services holding “good” or “outstanding” ratings from the Care Quality Commission