Administrative Support Officer Swansea, Wales
Job description
An opportunity has arisen for permanent administration positions within the Community Healthy Bladder & Bowel service. The base is Gorseinon Hospital Swansea and the successful applicant will work closely with the nursing team. The working pattern is usually Monday- Friday excluding bank holidays.
The successful applicants will be responsible for the administrative and clerical duties required by the Community Healthy Bladder & Bowel service which would include.
The Administrative Support Officer will be responsible for delivering safe, high quality administrative support to the Community Healthy Bladder & Bowel Service.
The post holder will work within the scope of the Health Care Support Worker’s Code of Conduct (2012) under the direction of the Clinical Nurse Specialist/ Lead Nurse.
Behave consistently with the values and beliefs of the Health Board and promote these on a day to day basis.
Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism.
The provision of the day to day administration/clerical/data entry support to the department ensuring that the referral & appointments system is utilised effectively and patients appointments are arranged and altered as required.
Answering and dealing with patient appointment, referrals and other non-clinical enquiries both via telephone and email.
Dealing with enquiries from the patients, departmental staff and other health care staff.
Stock ordering.
We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.
As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.
You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.
There are also apprenticeships, work placements and volunteering roles available.
We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.
Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.
If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.
