administrative manager Birmingham, England
Job description
This is an exciting opportunity to join our People team at Sense as a Administration Team Leader on a 12 month fixed term contract. This opportunity will focus on delivering a high quality people management and a consistent People Team administration service to employees and managers; across Recruitment and Volunteering and HR administration.
This opportunity is based in Selly Oak, Birmingham, working 37.5 hours per week on a hybrid basis.
No two days are the same; you will supporting the team to deliver exceptional service for colleagues, managers and candidates across the organisation in a variety of key areas including recruitment, on-boarding of new staff, DBS checks, reference checks, right to work checks, and general HR Administration. For full information please refer to the job description o the left hand-side.
As a team leader some key areas of ownership for the successful applicant will include:
Supervising, supporting and coaching the Onboarding, Volunteering, and Administration teams to deliver an exceptional service for colleagues, managers and candidates across the organisation.
Organising the day-to-day work allocation of the team and re-allocate work where required to achieve KPIs and SLAs.
Utilising and advise on key systems including Reach (ATS), SMILE (eLearning), and iTrent
Produce accurate weekly and monthly data to the People Administration Manager on SLAs and team performance
Use data to make key decisions with the People Administration Manager
Key skills and experience required:
A proven track record as an experienced and motivational Team Leader in a busy, fast paced administration team with a high volume of queries
Proven experience of managing a team with six or more individuals
Proven ability to problem solve and make pragmatic decisions
Understanding of working within a regulated activity environment
Able to comply with the principles of GDPR and maintain confidentiality at all times About Sense
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.
Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement. To apply
Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.
Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.
No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.
If you require any further assistance, please contact the Recruitment Team on 0121 415 6735 or [email protected]
Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependant on the nature of the role.
Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. We value everyone’s contribution and ensure people are given the opportunity to realise their potential. We will promote equality and diversity in all that we do and the work we do in partnership with others. For more information please visit: https://www.sense.org.uk/about/equality-and-diversity/
