Administrative Assistant - Drug Safety Remote
Job description
For the past 20 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. As the world’s largest RCO (Research Consulting Organization), ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.
Our team is growing, and we want you to join us - There is no better time to start a career within our Administration team than now!
About the role:
We are looking for a dynamic, team orientated and dedicated Administrative Assistant.
We have two roles available and are looking for candidates that can work the following shift patterns:
9am - 5:30pm Monday - Friday
12:30pm - 9:00pm Monday - Friday
These roles are permanent and can be offered on a fully remote basis.
At ProPharma we are immensely proud of the career pathway and training we can offer you. If you can demonstrate the values needed for the role, transferable skills and life experience, we will give you all the training and support you need to progress.
Responsibilities will include:
- Providing comprehensive administrative support to the Medical Information (MI) Enquiry Handling teams and Senior Management in an accurate and efficient manner.
- Having a solid working knowledge of, and complying with, the Standard Operating Procedures
- Working in a professional manner at all times, with clients, customers, team members and management.
- Ensuring the Confidentiality Statement within the Contract of Employment is always adhered to in respect of the data and property of ProPharma, its clients and employees of the business.
- Maintaining data and record systems
- Generating reports
- Updating documentation
- Answering the main phone line
- Data entry
- General administrative duties as delegated by the Manager.
We provide a supportive and collaborative working environment where you can flourish in your career and feel incredibly rewarded by helping those who need it most.
Who you are:
The successful candidate will:
- Have a good level of English and Maths to fulfil the role.
- Have completed courses in office administration and have sound related experience, or an equivalent combination of training and experience.
- Have the ability to work collaboratively and handle frequent interruptions and changing priorities in a high-volume environment.
- Have considerable knowledge of modern office practices and procedures.
- Have excellent communication and customer service skills.
- Have intermediate to advanced skills with virtual meeting software (zoom, teams etc.).
- Be able to adapt to company systems and have good knowledge of various software applications, such as intermediate to advanced skills in MS Office, electronic filing systems and databases.
- Be organized and have effective problem management skills.
- Love working in a fast-paced environment
We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.
***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***
Job Types: Full-time, Permanent
Pay: £20,800.00-£23,100.00 per year
Benefits:
- Employee discount
- Enhanced maternity leave
- Paid volunteer time
- Private medical insurance
- Referral programme
- Sick pay
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Night shift
Supplemental pay types:
- Bonus scheme
- Performance bonus
Work Location: Remote
Reference ID: JR2015
