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Advertised

INTERNAL AND EXTERNAL APPLICANTS

Branch/Division

Specialist Operations Branch

SOB Sub-Branch/Division

Central Ticket Office

Location

Tameside District

Sub-location

Hyde

Grade

Grade B

Rank

Not applicable

Leadership Level

Peer Leader

Contract Type

Permanent

Hours

36.25 hpw

Hours

Full time

Advertised Salary

£20, 604 - £21,018

Shift Allowances/Enhancements/ Additional Info

Medical Required

Advert

Greater Manchester Police is one of the UK's largest police forces and is responsible for keeping people safe across more than 1,200 sq km. The Force covers the Manchester, Salford, Bolton, Bury, Oldham, Rochdale, Stockport, Tameside, Trafford and Wigan areas.
GMPs officers and staff work 24 hours a day, seven days a week, to keep almost three million people safe. The Force has 11 geographical policing areas known as Boroughs that ensure it provides the best possible service to people who live, work and visit Greater Manchester.

The Specialist Operations Branch is made up of around 1,000 police officers and staff.

Led by Chief Superintendent Mark Dexter the CTO lies within the following main section:

Specialist Operations Planning/ Business Continuity/ Roads Policing – This section is led by Superintendent Gareth Parkin and includes: Safer Roads Policing which comprises of Central Ticket Office, Roads Policing & Motorway Units (RPU), Safer Roads Targeting Team (SRTT) Serious Collision Investigation Unit (including Forensic Collision Reconstruction Unit (FCRU)) (SCIU),Operation Wolverine (including Operation Considerate), Traffic Police, Community Support Officers (TPCSOs), Road Traffic Collision Investigation Unit (RTCIU) and Road Traffic Collision Administration

The Central Ticket Office is responsible for the procedural, administration and processing of Road Safety Camera offences, fixed penalties and Traffic Offence Reports (TOR’s).

The Office also deals with the prosecutions of offenders who fail to comply with the Road Traffic Act and administers offers of driver educational and improvement schemes, whilst overseeing the deployment and use of Roads Safety Camera vehicles and equipment with the aim of reducing those killed and seriously injured on the roads of Greater Manchester.

The Administrative assistant plays a key role in the Central Ticket Office, supporting teams and team leaders with comprehensive administrative cover.

Dealing with high volume data input and related tasks such as scanning, post room duties, call centre cover, file preparation, the Clerk/WPO in the CTO is trained to be able to support any team where required.

A candidate is sought who is able to work as part of a team and be flexible to ensure support where necessary to other teams when required. The candidate will have good overall knowledge of Microsoft applications and able to process/input high volume data both efficiently and accurately.

The candidate will have good interpersonal skills to be able to deal with the public on the telephone and in writing and to work with other team members to achieve desired outcomes.

Annual leave entitlement of 24 days + bank holidays, this increases to 29 days + bank holidays at 5 years service and 32 days + bank holidays at 10 years service.

By joining GMP, the successful candidate will also have the opportunity to join GMP’s Sports and Social Club. For a nominal monthly sum, a wide range of activities are available such as indoor football, tennis, squash and badminton as well as an extensive gymnasium. There is also bar and restaurant facilities with function rooms that can be hired for private events.

Discounts are also available for Cinema and theatre tickets.

Other benefits include Blue Light discounts from many high street retailers and a Credit Union which offers financial products exclusively to the Police Family.

A local Government Pension Scheme.

Most locations have free parking available.

Please refer to the attached Job Description for further details regarding the skills required to do this role. The Job Description has been signposted to indicate at which stage of the process each criteria will be tested.

The role although busy will be rewarding for the right applicant.

Greater Manchester Police is committed to achieving an inclusive and diverse workforce reflective of the communities we serve and would welcome applications from individuals of all backgrounds.

Whilst these roles are full time role we could consider part time however we would expect full time during a training period when the candidate commences work (approx. three weeks)

Closing Date

20 Jun 2023

Recruitment Team Contact

[email protected]

Other Information

Please note, all of our communication will be sent to you via the e-mail address you provide on your application form, therefore please ensure [email protected] is in your mail safe senders / safe recipients list to prevent our e-mails going into your junk mail.

To be eligible for appointment as a member of police staff, you must be a British citizen or a citizen of a country that is a member of the European Economic Area (EEA) or Switzerland. Commonwealth citizens and foreign nationals are also eligible but only if they are resident in the UK free of restrictions.

After 30 June 2021, nationals of the EEA or Switzerland will also need to provide evidence that their stay is free from restrictions.

In the context of EEA nationals, we are content that pre-settled status counts as free from restrictions.

To apply for this role you must have a good record of attendance, at least during the last two years.

Due to the Equality Act (2010) the criteria surrounding sickness absence will not be checked until the conditional offer stage of the recruitment process, this is after the interview stage of the full recruitment process. With this in mind all candidates need to ensure that they have a good attendance record for the last 2 years for Staff and officers and for 12 months for apprentices .

The Equality Act 2010 makes it unlawful to discriminate against a disabled person in all areas of employment, including recruitment. The Police Service welcomes people with disabilities and will do its best to make reasonable adjustments to the working arrangements and/ or the working environment providing it is possible to do so.

If you have a disability and you require support with your application, please let us know so we can consider and support you with any reasonable adjustments you may require. If you need any support completing this application please contact [email protected] and the recruitment team will be happy to assist .

Should you require reasonable adjustments during the recruitment process, please let us know during the selection process.

Please note that you will be required to provide an educational psychologist report in support of any adjustments.

Greater Manchester Police have been informed of potential personal tax implications for members of the 1987 Police Pension Scheme, who retire and take a pension between the ages of 50 and 54 inclusive and then take up employment as a Police Staff member. Members of the police pension scheme whose age is between 50 and 54 who are re-employed as a Police Staff member have to meet certain conditions to keep their PPA and to protect against personal tax liability charges on any payments paid before the age of 55. One of those conditions is that a break of at least 1 month is required where the re-employment is ‘materially different’. However, if the role is not deemed to be ‘materially different’ then a 6 month break is required.

Policing values are enshrined in the Code of Ethics (a copy of which can be found at https://www.college.police.uk/What-we-do/Ethics/Ethics-home/Documents/Code_of_Ethics.pdf
Every person serving with the police service needs to adhere to these standards of professional behaviour. As an applicant to Greater Manchester Police, we expect that you will hold views and attitudes in line with the Code; that if you are successful in your application you will uphold the Code of Ethics by displaying the behaviours that the Code sets out; and that you will report any conduct of others that falls short of those standards. Any failure or apparent failure to uphold the Code of Ethics will be taken seriously. It will be looked into and in cases involving serious and/or repeated failings, criminal and/or misconduct proceedings may follow. With that in mind, you are reminded that you must not share any information relating to the recruitment and assessment process. Sharing of such information could result in criminal and/or misconduct proceedings.

Minimum Age for Applications

16