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Description

The Outlet Administrator is the first port of call for customers and general enquiries, assisting where possible, or directing appropriately. Responsible for ensuring the smooth running of the admin function in all aspects of the office, with a strong focus on financial administration. A strong team player, you will be an integral part of the office who can effectively communicate with the rest of the team and think on your feet.

This Job will be based at our Haddington Turf Outlet on a full time basis, working hours will be Monday - Friday 8.00am - 4.00pm.

Key Responsibilities and Duties

• Warmly greeting visitors to our facility; answering and directing phone calls promptly, fielding calls.
• Supporting the outlet with Customer/Supplier queries, and Parts/Service/Sales queries
• Assisting with billing by preparing and sending invoices; maintain client databases; track accounts; oversee the invoice workflow including chasing debts, and assist in copying and distributing production/sales orders and other internal documents as requested.
• Processing purchase invoices onto the ledger
• Follow up on overdue debtors
• Warranty – submission of claims
• Managing and reconciling of petty cash
• Processing daily customer payments via cash/card/cheque
• Tracking and submitting of Technicians’ hours for payroll
• Reporting on the Delivery and Service of Whole Goods
• Performing a variety of administrative duties, such as generating and distributing company communications and sorting, processing and distributing incoming mail

Skills and Experience

• Proven administrative experience
• Superb written and verbal communication skills
• Strong time-management skills and multi-tasking ability
• Proficient in Microsoft Office, with an aptitude to learn new software and systems
• Strong communication/people skills; ability to build solid relationships with colleagues and customers.