administrative assistant Leicester, England
Job description
As a Workshop Administrator, you will be a dedicated team player with a passion for delivering excellent customer service. Playing a vital role at the Midlands Watch Service Centre, you will be responsible for overseeing repairs through the whole process from receipt to dispatch.
Working within a small team of administrators, to Swiss brand specifications, you will provide the vital link between internal and external stakeholders, ensuring full traceability of the customers watch.
About you
- Excellent attention to detail and quality
- Strong communication & interpersonal skills
- Good organisational and administration skills
- A team player who works well under pressure
- Flexible and adaptable to change
- Motivated, proactive and dedicated
- Highly numerate and results driven
- Computer literate, including MS Office
- Inventory control (ordering and allocation of parts
About us
The Service Centre has been purpose-built with spacious workshop offering a comfortable, high-end working environment, housing cutting-edge equipment and a team of experts. The Group already has more accredited watchmakers than any other UK retailer, and is proud to be a brand-accredited agent of luxury Swiss horology houses including Rolex, OMEGA, Breitling and Cartier. For generations, customers have trusted the Group's team of specialists to look after their timepiece – and the new Service Centre will proudly continue this tradition. This exciting opening follows the Group's rebranding of its aftercare services earlier this year.
As well as complementing the unrivalled in-house services on offer across the network of Watches of Switzerland, Mappin & Webb and Goldsmiths stores, the new Service Centre will further improve turnaround times for clients. Together, the team boasts industry experience from renowned brands such as Rolex, LVMH, Swatch and independent maisons, meaning they are well equipped to service timepieces of any age or make to the highest industry standards. On occasion, they may make the decision to send more complicated or vintage models to Switzerland, but much of the work can be promptly carried out within the service centre.
Rewards
Here at The Watches Of Switzerland Group, alongside a competitive salary our benefits also include profit related bonus and staff discount. We have internal training and development programmes to nurture you through your career and make the most of your talent. Opportunities are endless!
Job Types: Full-time, Permanent
