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• Ordering goods and services

• Keeping the office tidy, managing recycling etc.

• Taking and submitting meter readings

• Maintenance of electronic and paper records

• Arranging the printing and distribution of RWT’s Newsletters

• Dealing with post in and out

• Liaison with membership, finance staff and volunteers

• Dealing with Info@ mailbox enquiries

• Answering the telephone

• Managing the telephone system

• Sickness absence recording and monitoring

• Any other administrative tasks

Key competencies

Professional skills and qualifications

This role is suited to candidates with administrative, data protection and customer service experience, and knowledge and experience in using the below and with excellent results in GCSE English and Maths:

• Microsoft Excel

• Microsoft Word

• Microsoft Outlook and Teams

Essential skills

• Some experience in an administrative role

• Ability to communicate well across different audiences

• Excellent organisational skills

• Good command of written English

• Teamwork and collaboration skills

• A good understanding of data protection as applicable to the UK

Desirable skills

• Knowledge of Human Resources processes

• Knowledge of organising electronic filing systems

• Experience of finance and database systems

Personal Qualities

• Energetic, friendly, and good humoured.

• Flexible

• Self-starter

• Passionate and prepared to learn, unlearn and relearn

• Honest and inclusive

• Willing to take ownership of problems and identify solutions