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Job description

The Administrator will provide high quality administrative support to the department. Tasks will include typing, reception duties, customer service, maintaining databases, booking appointments/meeting, filing, organising and booking meeting rooms and general administrative support to the Department.

The Administrator will play a key role in the efficient day to day activities of the department. The post holder will often be the first point of contact for the department and will be required to communicate in a professional and courteous manner.

The post holder will answer general queries and explain information relating to the department.

This recruitment has vacancies in the below areas:

• Theatres administrator across Guys and St Thomas’ Hospitals x6
• Perioperative Clinic Patient Pathway Coordinator x4

Working hours will be shift based between the hours of 7am and 6pm, this would include weekends and bank holidays.

Staff may be required to cross cover in another area, should the need arise.

Main Duties

• Provide high quality administrative support to the department.
• Typing and formatting of letters, minutes, and general correspondence/ documents, as required, using Microsoft Office and other software packages.
• Provide administrative support to projects being managed within the service as directed.
• Provide administrative support within the service, including cross cover for administrative team members as required, including deputising for the Team Lead for short periods of time.
• Provide advice and support to new or less experienced employees on own administrative duties.
• Maintain departmental databases in a timely and accurate manner. Assist with the collation of data as required.
• Provide excellent customer care to ensure timely, relevant advice and assistance to all GSTT service users.
• Undertake any other reasonable duties necessary to ensure the smooth running of the service.

Communication

• Act as first point of contact for callers, visitors and deliveries to the department.
• Deal with all enquiries from patients, staff and visitors in a courteous, efficient and tactful manner referring to appropriate staff when necessary.
• Manage diaries, and organise meetings and events ensuring that all supporting arrangements are in place.

(please see job description attached to this vacancy)

Guy’s and St Thomas’ NHS Foundation Trust comprises five of the UK’s best known hospitals – Guy’s, St Thomas’, Evelina London Children’s Hospital, Royal Brompton and Harefield – as well as community services in Lambeth and Southwark, all with a long history of high quality care, clinical excellence, research and innovation.

We are among the UK’s busiest, most successful foundation trusts. We provide specialist care for patients including heart and lung, cancer and renal services as well as a full range of local hospital and community services for people in Lambeth and Southwark.

We have a long tradition of clinical and scientific achievement and – as part of King’s Health Partners – we are one of England’s eight academic health sciences centres, bringing together world-class clinical services, teaching and research. We have one of the National Institute for Health Research’s biomedical research centres, established with King’s College London in 2007, as well as dedicated clinical research facilities.

We have around 22,700 staff, making us one of the largest NHS Trusts in the country and one of the biggest employers locally. We aim to reflect the diversity of the communities we serve and continue to develop new and existing partnerships with local people, patients, neighbouring NHS organisations, local authorities and charitable bodies and GPs.

These teams cover a number of clinical areas responsible for dealing with patient queries, organising patient notes and theatre reception duties such as admission and discharge.

As this is a large recruitment campaign, there will be a multi-stage selection process. Longlisted candidates will be given a situational judgment exercise.

Only candidates passing these assessments will be invited for an interview.

About NHS

CEO: Amanda Pritchard
Revenue: $5 to $25 million (USD)
Size: 10000+ Employees
Type: Government
Website: www.nhs.uk
Year Founded: 1946