administrative assistant Liverpool, England
Job description
Band 3
Permanent
22.5 Hours per week
We are looking to recruit an experienced, enthusiastic and motivated individual to join our busy administrative team to support this innovative service.
We are an integrated Palliative Care and Acute Oncology service across the Liverpool University Trust with services at both Aintree and Royal Liverpool Hospital sites. The services provide support and advice to patients, carers and staff across Liverpool University Hospital as well as in Woodlands Hospice, The Walton Centre, St Joseph’s community hospice and North Liverpool, South Sefton, and Kirkby community services.
The Integrated Mersey Palliative Care Team (IMPaCT) launched in November 2022 and brings together hospice, hospital, and community specialist medical, nursing and therapy teams to work collaboratively to provide a single point of access and referral to palliative care services across the city.
We require an individual who works well as part of a team and with excellent organisational, interpersonal and communication skills. The successful candidate will also have good time management skills. It is essential that applicants are skilled in using MS Excel and are proficient with all other MS Office Packages.
The role involves a wide and varied range of administrative duties in support of our clinical services which include Woodlands Inpatient Unit, IMPaCT North HUB, Hospice at Home, Wellbeing and Therapy Services.
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook – Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
- To input statistics and information from Records into a database and manage the system. All the department recorded activity is input into the system daily.
- To liaise with manager to maintain a quality information system and identify potential flaws which would affect data.
- To access the database to retrieve information and produce statistics and reports for the Trust.
- General reception duties involving first contact with individuals attending the Department. Giving necessary information or referring them to the appropriate member of staff.
- Communicating with all levels of staff in a polite and pleasant manner including dealing with telephone enquiries and requests and taking appropriate action.
- Opening, sorting and date stamping the department internal and external post. Photocopying documents and sending Fax’s as required.
- Manage and update the filing system, archiving notes as necessary from the current files. Maintenance of Records.
