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Job description

On behalf of Nationwide, AMS are seeking for an Administrator to join our Member Administration team located in Nationwide House, Pipers Way, Swindon, working Monday-Friday 9am - 5pm for a 6 month temporary contract with the possibility of extension. The working hours will be 35 hours per week.

At Nationwide, our mission is to build an inclusive culture where everyone can thrive and for our Society to reflect the diversity of the communities we serve. We want to support and uplift people’s wellbeing so they can bring their whole selves to work and flourish in all aspects of their lives. Working for Nationwide, you’ll have access to a range of benefits, support and resources. For example:

· Healthy Mind Champions – We have an active group of colleagues, spread right across the Society, who are trained to provide a listening ear and signpost support options.

· Employee Networks – We have nine employee networks, open to all of our colleagues. Their aims are to provide peer support, work collaboratively with the business to achieve strategic ambitions, and act as a collective employee voice. Our newest addition is the Minds Matter network, which focuses specifically on mental health and wellbeing.

· Online Resources – Our internal intranet page is much more than a news site, it’s packed full of useful resources to support your wellbeing and is a great place to go for more information on a whole range of wellbeing topics.

Nationwide are one of the top 20 employers for wellbeing Highest Rated UK Companies for Work Life Balance | Glassdoor

So, who are we looking for?

· A self-motivated individual who is keen to join an engaging and interactive team

· An energetic individual with an aptitude to learn

· A team player who can support others within the team

· The ability to use your own initiative with the right training provided

· A career driven individual with a drive to succeed and progress

Job duties will include the below but will not be limited to:

· A variation of administration tasks that will vary from day to day

· dealing with Member data

· Raising change of addresses

· Managing emails and sending out requests

· Sending out mail and fact finding.

· Support team with any ad hoc tasks

· Attending work stream meetings and capturing actions/decisions

· Working closely with your colleagues and providing support within the team

· You will gain a lot of experience and training will be ongoing

Candidate attributes:

- Previous use of Excel, Outlook, MS Teams and MS Office

- IT Literate / Confident using a PC

- Dedicated and hard working

- Flexibility- adapt to being moved from one area to another

- Energetic and eager to learn

- Excellent communicational skills

- Attention to detail

- A Team player attitude and also being able to work independently is important

Working hours:

Full Time: Monday – Friday 9am –5pm

Training – Training will be ongoing with different opportunities available to develop and gain new skills

Contract: 6 months with the possibility of extension. This will be dependent on company performance and will be under review during the time of contract

Hourly rate: £11.53 per hour

Job Type: Full-time

Salary: £11.53 per hour

Benefits:

• Discounted or free food
• On-site parking

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Swindon, SN3 1TA: reliably commute or plan to relocate before starting work (required)

Education:

• GCSE or equivalent (required)

Experience:

• Administrative: 1 year (required)
• Customer service: 1 year (required)

Work Location: Hybrid remote in Swindon, SN3 1TA

Reference ID: Admin
Expected start date: 04/09/2023