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ADMINISTRATION SUPPORT WORKER BAND 2

We are looking to recruit an Administrative Support Worker for 18.75 hours per week to support a small team of Speech and Language Therapists in their work across the Burton, Tamworth and Lichfield areas. The role is a permanent contract.

You will be based at Greenhill Health Centre, Lichfield, and will undertake general administrative and clerical duties including work using the RIO system.

You will form part of the South Team Administrative Hub, and will be required to move between Burton and Lichfield when necessary. This post would be suitable for somebody with previous administrative experience, and who is looking for the opportunity to work as part of a Speech and Language Therapy team within the NHS. Internal applications are also welcome.

The South Speech and Language Therapy service supports children and young people with a range of communication needs through assessment and intervention in homes, schools and clinics.

This post will be based in the Greenhill Health Centre, working alongside the Team Secretary. You will provide administrative support to the clinical team.

Your main duties will be:

• Handling referrals.
• Data entry onto records systems.
• Handling telephone and email queries.
• Sending out letters and resources to patients.
• Booking appointments for the team.

Working for MPFT

MPFT provides physical and mental health care, learning disability, and adult social care services across Staffordshire, Stoke-on-Trent, Shropshire, and Telford & Wrekin. In addition, we provide services on a wider regional and national basis. We serve a population of 1.5 million and employ around 8,500 members of staff.

By joining MPFT you will become part of a diverse and inclusive team who are empowered and supported to deliver care in a way which is consistent with our values:

• putting people at the heart of what we do
• empowering people to improve care and wellbeing
• delivering better health, better care in partnership

We are embedding values based and inclusive recruitment practices to ensure that all applicants, from any backgrounds, from under-represented groups, such as black, Asian or other ethnic groups, individuals with a disability, or LGBTQ+ individuals. All have an equal chance of success in achieving a role with us

We will support your career development and progression. Membership of the excellent NHS pension scheme, generous maternity, paternity, adoption leave, pay and the option for flexible working. You will receive up to 27 days annual leave (increasing to 33 days) and the opportunity to purchase additional annual leave.

We are also proud to have a choice of staff networks that help you meet like-minded people.

Please see the job description and person specification documents for full details of the duties expected within this post.

The post holder will primarily be based in Greenhill Health Centre, but may be asked to cover in Burton or Cannock if required by the service.

Exact working patterns can be discussed during the interview if required.