data entry Winnipeg
Job description
About Symcor:
With our exceptional standards in safety and security, Symcor supports banking, wealth management, telecommunications, insurance, payroll, and utility markets with innovative and resilient solutions in payment processing (COR.PAY), customer communications & experiences (COR.CCX) and solutions to aid the prevention of fraud (COR >IQ). We help clients get ahead of an evolving digital world, accelerating their digital transformation through our unique expertise and infrastructure that helps drive efficiencies and mitigate risk industry‐wide.
A proudly Canadian company, Symcor is committed to serving clients through our values of Accountability, Performance, and Integrity.
Join our COR.PAY team!
We can tell you how amazing we are, but our numbers speak for themselves!
- Over 1 billion items digitally archived annually
- 25+ years of experience
- 100% coverage for major FIs for treasury management
Work Schedule:
Position 1 & 2:
Schedule: Monday to Friday 8:30 am to 12:30 pm (20 hours per week).
Position 3:
Schedule: Monday to Friday 2:00 pm to 6:00 pm (20 hours per week).
The Opportunity:
Responsible to perform Alpha/Numeric data entry of multiple fields as per client requirements using the GBS Data Entry systems in accordance with Symcor procedures and quality guidelines to meet daily productivity output requirements continuously achieving GBS Operator’s Service Level Schedule (SLS).
About the role:
- Key Alpha/Numeric data using GBS Data Entry system with accuracy and efficiency.
- Key multiple fields of data from images for GBS Business Channels/Customers and other Symcor applications.
- Ensure complete understanding of Multiple GBS Applications and the respective client requirements therein.
- Maintain a high level of accuracy in each application giving special attention to minimizing Client Impact Errors.
- Maintain a high level of productivity based on the application productivity standards – measured in keystrokes per hour and varying by application discipline.
- Identify all quality issues within the GBS data entry applications, reporting any issues to Production Lead of respective GBS business unit (BU).
- Deliver exceptional customer service through teamwork.
This role is currently in office – 400 Ellice Avenue, Winnipeg.
What you need to have to succeed:
- Ability to enter alpha and numeric data at a minimum of 10,800 keystrokes per hour (KPH) and maintain an accuracy of 95% or higher
- Willingness to learn and develop within the role
- Excellent problem-solving skills and ability to work effectively under pressure to meet deadlines
- Highly motivated team player who is able to operate with minimal supervision
At Symcor, we define our success by what we help others achieve. We were created to support our clients and, through our products, services, and solutions, protect their brands and help them meet their business needs. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Comprehensive Total Rewards Program:
- Competitive compensation package
- Flexible benefits (Health Care, Dental, Life Insurance)
- Pension plan that pays 150%!
- Health & well-being program
- All this an annually paid personal day and volunteer day!
About Symcor
CEO: Chameli Naraine
Revenue: $100 to $500 million (USD)
Size: 1001 to 5000 Employees
Type: Company - Private
Website: symcor.ca
Year Founded: 1996
