administrative assistant Banbury, England
Job description
THE OPPORTUNITY
We have the exciting opportunity to join our Ecommerce team as Website Administrator where you will work with the team to ensure the smooth operation of the Joma Jewellery and Katie Loxton wholesale and retail websites.
You will make an impact by getting our websites ready for seasonal launches and supporting with general administration to provide an excellent experience for our customers. You will have the opportunity to collaborate with other Ecommerce Executives in the team to support on our retail sites where required. You will work with other departments across the business to collate accurate information and ensure a seamless integration between the front-end and back-end systems.
If you are someone who has some experience working with websites, is passionate about understanding and staying up to date with latest technology, enjoys problem solving and has good excel skills, this may be the perfect opportunity for you!
You can predominantly work from home in this position but will be required to work from our Head Office in Banbury, Oxfordshire twice a month on average for key meetings, but may flex up and down dependent on business needs.
BEHIND THE BRANDS
We’re a family-run, entrepreneurial company with an exciting pace of life and a bright and friendly team. We are passionate about creating stunning products with a personal touch and innovating our business behind the scenes. We value creativity, collaboration and integrity.
HOW YOU'LL CONTRIBUTE
- Preparing and inputting product data, video and imagery for bulk uploads
- Ensuring that product information is maintained in line with our ERP software requirements
- Collaborating with the wider team, supporting with setup and maintain website discounts via cart price and catalogue price rules (including generating discount codes for internal Customer Experience team and Marketing team)
- Actively raising any site improvement needs to the Ecommerce Development Manager
- Supporting and maintaining a website user guide
- Setting up and maintaining all wholesale features for all sites and platforms
- Supporting in actioning any Merchandising department website requests including enabling and disabling products
- Supporting the Junior Ecommerce Manager with any ad hoc tasks and projects
- Supporting with general administration and site sweeps in Magento to improve product data on both B2C and B2B
- Working with various teams to collate product data for all sites and platforms, including our wholesale app, Juniper
- Providing support for B2C through general administration on all sites
- Communicating workload and project priorities to management
- Supporting the wider Ecommerce team with other tasks and projects
THE TALENT YOU'LL BRING
- Intermediate understanding of Excel
- Proactive communication and teamwork
- Meticulous attention to detail
- Solution-driven
- Organised with a strong ability to prioritise
- Ability to work under pressure to meet deadlines
- Knowledge of Magento is desirable
- Experience working in a Wholesale/B2B business is desirable
PERFECTLY PACKAGED
- A salary of £25,000 - £30,000
- 25 days holiday rising to 27 with length of service, plus bank holiday
- A broad benefits package including our staff favourite – a very generous staff discount across both our brands. See all of our benefits on our careers portal
- Opportunities to make an impact as well as learn and develop further
- An innovative and friendly workplace with a team we’re proud to be part of. Find out more about us and our culture on our careers portal
Joma Jewellery was founded in 2008 by Katie and Geoff Loxton, since then we have gone from strength to strength, launching Katie Loxton in 2015 and growing our business beyond the UK. We know that part of that growth comes from the fact that we take diversity and inclusion very seriously. We strive to be the best in our field, and we know that happens by hiring a diverse team and encouraging everyone to be their authentic selves when working with us. We don’t hire based on cultures, preferences, or personalities – it’s what you bring to the team that counts.
We are always striving to improve our way of working to be more inclusive, diverse and equal, including encouraging all team members to bring their ideas to the table as we know this is key to our continued success.
