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This is a varied and interesting role for someone with excellent organisation skills and the ability to review and deal with incoming data effectively, the post holder will be given full training and support and will form part of a small but effective team but a large part of the work will be done independently with the post holder being responsible for their own productivity, it is vital that the applicant have strong IT skills particularly with Microsoft Office and Excel, this will be briefly tested as part of the interview process.

There is scope for some home working within this post if appropriate and agreed with management.

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Overview of the job

The post holder is responsible for ensuring that public sector prison litigation from offenders, staff and third parties is recorded on the approved IT case management system and provide administrative support to caseworkers, Litigation Manager and the Principle Health, Safety, Fire and Litigation Advisor.

The post holder manages their own work under the supervision of the Litigation Manager.

The post holder does not need to be operational but needs to have a good understanding of operational matters.

Summary

The post holder is responsible for managing and maintaining the PSP Litigation Teams filing system. Electronic and paper based documents are produced which need to be linked to the relevant files in chronological order.

Upon receipt of correspondence the post holder will allocate cases to an appropriate caseworker within the PSP Litigation Team and in line with HMPPS policy refer to the relevant HMPPS appointed legal advisors. The post holder will acknowledge all correspondence and liaise with various stakeholders including HMPPS appointed legal advisors, other litigation contacts and claimant’s solicitors as necessary.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Analyse correspondence and identify the type of claim received and the nature of the complaint. In line with HMPPS policy refer the case to the appropriate HMPPS legal advisors.
• Record the case details on the approved IT case management system.
• Where relevant cross reference cases with the appropriate applications which hold offender information.
• To chase lawyers and claimants solicitors for information which prevents a full record being created on the case management system or to update records accordingly.
• Chase information on cases identified by case worker which have not had an update in sometime. This will require the post holder to liaise with the HMPPS appointed legal advisors, Private Sector Providers and probation contacts.
• Identify and allocate the appropriate Business Unit code for each new case and ensure all relevant financial data is up to date on the case management system.
• Process invoices and requests for payment through the relevant Business Unit.
• Seek approval in line with delegated authority levels within the Finance Manual.
• Liaise with relevant stakeholders to ensure payments are made within the required timescales.
• In conjunction with Financial Business Partners ensure monthly bills from HMPPS appointed legal advisors are validated and seek to resolve any anomalies prior to raising the issue formally with lawyers.
• Provide support to the Litigation Manager and Principle Health, Safety, Fire and Litigation Advisor by arranging meetings, taking minutes and in general administrative duties.
• Contribute towards improving the efficiency of the team by actively participating in team meetings, contributing ideas and views.
• Provide input and support to ensure the PSP business plan objectives are achieved.
• Assist with administrative duties within the PSP Litigation Team.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

We'll assess you against these behaviours during the selection process:

• Developing Self and Others
• Managing a Quality Service
• Working Together
• Changing and Improving
• Communicating and Influencing

We'll assess you against these technical skills during the selection process:

• IT skills - Proficient in the use of Microsoft Office with particular emphasis on Microsoft Excel as this is required routinely within the role.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Job contact :

Name :
SSCL Recruitment Enquiries Team
Email :
[email protected]
Telephone :
0845 241 5358

Recruitment team

Email :
[email protected]