inside sales representative Warrington, North West England, England
Sonova
Full Time
Warrington, North West England, England
34941 - 23945 GBP ANNUAL Today
Job description
Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life’s unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Warrington, United Kingdom
Inside Sales Representative
Join us as our Inside Sales Representative
Location – Warrington
At Sonova, your work can help transform people’s lives. As a leading provider of innovative hearing care solutions, we’re not just a company that makes products, we’re a team on a mission to help people experience the joy of sound.
Every day, we push the boundaries of audio technology so our customers can enjoy life without limitations. Our talented and committed employees all over the world know they contribute to something greater than themselves – they create sense.
Join us as our Inside Sales Representative where you will have the ability to forge relationships and a passion for truly making a difference.
What we offer:
- Attractive salary and bonus potential, based on company and personal performance.
- Five weeks holiday plus all UK bank holidays
- Employee Assistance Program, including financial planning guidance.
- Team member recognition, will you be our next Sonova Star?
- Opportunities to grow with us.
- Employee referral scheme.
- Death in service benefit.
- Health cash plan reimbursing you for the cost of dental, optical, prescription and other costs.
- Matched pension at 5% increasing with service.
About the role:
The purpose of this Inside Sales role at Sonova is to promote the full range of Phonak hearing aids, wireless accessories and business support tools to Specsavers, NHS Hospitals, and local education authorities. Inside Sales work closely with customers, both individuals and healthcare professionals, to understand their needs, provide information about Sonova's hearing solutions, and guide them through the sales process.
- Customer Engagement: Interacting with customers via phone, email, or online platforms to address their inquiries, provide product information, and assist with their purchase decisions. Inside Sales representatives build rapport with customers, understand their requirements, and offer suitable solutions.
- Lead Generation: Actively identifying and pursuing potential leads for Sonova's products and services. This may involve conducting market research, cold calling, following up on marketing campaigns, and leveraging customer databases to identify new sales opportunities.
- Sales Support: Collaborating with the sales team to provide support throughout the sales cycle. Inside Sales representatives assist with preparing quotes, processing orders, coordinating deliveries, and addressing any customer concerns or issues that arise during the sales process.
- Product Knowledge: Developing a deep understanding of Sonova's hearing solutions, including hearing aids, wireless accessories, and related technologies. Inside Sales representatives stay up to date with product updates and industry trends to effectively communicate the benefits and features of Sonova's offerings to customers.
- CRM Management: Utilizing customer relationship management (CRM) software to maintain accurate and up-to-date records of customer interactions, sales activities, and pipeline management. Inside Sales representatives ensure data integrity and use CRM tools to track leads, conversions, and sales performance metrics.
- Collaboration: Working closely with cross-functional teams, such as marketing, customer service, and technical support, to ensure a seamless customer experience. Inside Sales representatives may collaborate on marketing campaigns, provide feedback on customer needs, and share insights from customer interactions to improve sales strategies.
About you:
- As a strong communicator, with excellent social skills you will be driven to build lasting and credible relationships.
- Strong attention to detail, maintaining data and keeping records up to date.
- You will have an understanding of local markets and business trends.
- You will be data driven with a grounding in analytics and business reporting with the ability to act decisively to drive the performance.
- You will have the drive to continuously improve and excel, naturally results orientated with the willingness to perform against targets.
Sonova
www.sonova.com
Stäfa, Switzerland
Arnd Kaldowski
$2 to $5 billion (USD)
10000+ Employees
Company - Public
Health Care Products Manufacturing
1947
