Job description

Have you thought about working with CAMHS, the Child and Adolescent Mental Health Service based in Gloucestershire? Would you like the opportunity to bring your administrative skills to a role where you will be supporting our Outreach service, a dynamic and innovative service based at Acorn House Gloucester?

This full-time role will keep you busy as you will be responsible for supporting a multi disciplinary team and the processes involved with the delivery of this service. You will have responsibility for a range of activities, including support to the Operational Lead and team, meeting support, diary management, appointment scheduling and processing correspondence and other documentation. Using Microsoft Office packages as well as RiO, a bespoke database used by the Trust, you will be highly organised, have excellent IT skills, an eye for detail and be able to remain calm under pressure. Good communication skills and the ability to build and maintain successful working relationships within the wider team are essential.

It is envisaged that the hours will be worked between 9am and 5pm Monday to Friday.

This post requires the post holder to be able to undertake all statutory and mandatory trainingand post holders must be able to undertake physical interventions. Fitness for physical intervention will be assessed by Occupational Health.

• The Administrator will offer a full range of administrative support including meeting support, procurement, record keeping and data entry.
• The Administrator will work as part of a multi-disciplinary team supporting the effective administration of the young person’s pathway through the service from referral to discharge.
• To understand the referral to discharge pathway and take appropriate actions where pathways are incomplete to ensure that young people receive the treatment and interventions necessary
• Project the Trust values by demonstrating excellent customer care and professionalism in all activities
• To adopt a constantly flexible team working approach to ensure that all individual and team objectives are completed efficiently and within given timescales
• To be able to plan and have responsibility for own work by developing an understanding of the flow of work/priorities through the service

At Gloucestershire Health and Care NHS Foundation Trust, we are supportive of the people we care for in the community and aim to provide a fully responsive service to everyone who needs it. This is the same approach we take for our employees. We look to value the skills and experiences of those we work with, whether they are service users, carers, families or those looking to work with us.

Gloucestershire Health and Care NHS Foundation Trust is part of the NHS. We treat NHS patients according to NHS principles and standards. The difference is the Trust is accountable to local people, rather than to Government, and so we are able to work closely with our community to develop services in the way that best suits the needs of local people.

Our Staff Survey results showed people at our Trust feel they are engaged, part of a team and work for a compassionate and inclusive organisation.

Our overall scores were better than average in eight of nine themes and level in one - the best overall results for a community, mental health and learning disabilities Trust in the south west and first equal amongst all sector NHS providers within the region too.

The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification.

Please refer to the Additional Information attachment before submitting your application

About Gloucestershire Health and Care NHS Foundation Trust

Revenue: Unknown / Non-Applicable
Size: Unknown
Type: Company - Private
Website: www.ghc.nhs.uk