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Customs Administrator | Full time| Office Based | Southampton.

Reporting the Customs Team Leader, you will be part of this great team and be someone who has a strong administration background.

THE SALARY
Competitive depending on experience.

REWARDS & BENEFITS
We’ll support your development; help you grow and also offer you a package that includes:

• Competitive Annual Leave
• Reward Gateway – access to significant savings and cashback on 900+ top retailers, from groceries to wellness products, travel and much more!
• Employee Recognition Scheme
• Excellent Pension Scheme
• Life Assurance
• Cycle Scheme

We promote a culture which encourages innovative ideas, and we appreciate your talent is key to our success!

KEY RESPONSIBILITES:

• Advise customers of shipping details and forwarding necessary documentation
• Comply with the required laws and regulations for import and export of supplies and products.
• Resolve any arising problems and complaint.
• Monitor the email inbox, resolve queries or escalate as appropriate.
• Continuously review and improve processes.
• Obtain and communicate internally and externally all necessary information to ensure correct measures are in place and customer needs are met
• Manage, print and sort customer documentation
• Liaise with our customers to ensure all the appropriate documentation is correct and completed within a tight timeline.
• Upload data to the systems ensuring supporting documents are also added.
• Availability to work 1 in 4 weekends on a team rota

OUR IDEAL CANDIDATE WILL HAVE:
Qualifications. A Level 2 in English & Maths desirable not essential.

Experience. Previous experience within an import/export/customs environment would be advantageous but not essential as full training would be provided. To be considered for this excellent opportunity you must have strong administration skills.

Communication. Show us that you have excellent communication skills, spoken and written and have the ability to engage and communicate with audiences made up of a diverse background across all areas of EV Cargo.
Influence & Persuasion. You will have the ability to effectively build excellent working relationships with work colleagues and our customers.

People & Self Development. You will have excellent accuracy and attention to detail in your work as well as a good level of numeracy. You will we well organised and self-driven ensuring you complete tasks within set timescales.

If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

We would like to see you grow and progress within a growing company.

“Let us be your employer of choice”.

ABOUT US
EV CARGO have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.

DIVERSITY AND INCLUSION
Equality, diversity and inclusivity are at the heart of everything EV Cargo does. We offer a diverse and inclusive community that respects individuals and enables them to strive for success in order to contribute positively and sustainably to the business. By creating this environment in which everyone can express and develop their potential, from the moment they are hired and throughout their career, means ensuring that all our colleagues have the same opportunity to succeed, regardless of origin, gender, age, disability, sexual orientation, gender identity or affiliation with a political, religious, union, organisation or minority group.

EV Cargo reserves the right to close the vacancy before the stated closing date if a high volume of applications is received. Due to the volume of applications we receive, we regret that we are not able to provide detailed feedback to applicants that were not shortlisted.
You must have the legal right to live and work in the United Kingdom.

If you have any queries, please contact: [email protected]