administrative assistant Canvey Island, England
Job description
About the Role
GP Healthcare Alliance has an opportunity for an administrator to join our extended services team, to provide vital administrative support to the operational manager, clinical nurse manager and clinical team. The role is offered on a full-time basis, working Tuesday to Saturday across all of our sites; the post-holder will need a full driving licence, and access to their own vehicle, in order to travel between them.
- Assist with the day-to-day running of designated clinical services within GPHA;
- Ensure service communications to GPHA member practices are consistent and up-to-date;
- Arrange clinical and non-clinical cover for the Extended Access Service contracts and other clinical business;
- Circulate relevant updates to GP practices/PCNs where appropriate;
- Liaise with the operational manager to develop rotas for all clinical teams;
- Create new slot and rota types on SystmOne;
- Apply relevant rotas to the clinical system, SystmOne;
- Take general enquiries relating to all GPHA services;
- Arrange and confirm meetings and appointments as required;
- Collate feedback from patients and member GP practices to circulate to central GPHA board members;
- Create and complete action logs as required;
- Support colleagues to ensure clinical sites have sufficient equipment for appointment;
- Arrange appropriate staff cover daily, during sickness and holiday periods;
- Ensure front-of-house is kept in an orderly fashion;
- Set up new staff with relevant IT access, including SystmOne, Pathology, Open Exeter.
About the Candidate
If you are a well organised person, who thrives in a busy working environment where no two days are the same, we'd love to hear from you. All applicants should:- Hold a valid driving licence and have access to a vehicle as travel between all of our sites is an essential part of this role;
- Have a good knowledge of computer systems, including a good working knowledge of SystmOne clinical system;
- Be adaptable and friendly, with strong administration, time management and organisational skills;
- Be excellent communicators able to work in a confidential and discreet manner;
- Be able to multi-task, work hard and maintain a high level of attention to detail, when under pressure;
- Be able to work as part of a multi-disciplinary team, as well as comfortable working independently.
About Us
GP Healthcare Alliance is a company, originally formed as a GP Federation, made up of 18 practices who work together to provide healthcare for our practices and patients, in Castle Point, Rochford and Rayleigh, Essex. All practice members remain independent contractors, but work collaboratively to improve healthcare services within our area.
We provide a range of primary care and community services to our local residents, various ‘at scale services’ for practices, as well as professional staff training. We meet nationwide challenges with local knowledge and expertise, tailoring our services to reflect the needs of the communities in which we work.
We will develop new services, where we believe we can improve the patient experience and deliver efficiency savings to the NHS. We work with local NHS clinicians in the delivery of the services, thereby supporting the retention of strength and depth within the local NHS clinical teams.
- Over 8 years delivering NHS contracts at scale across Essex
- Serving close to 300,000 patients across 4 primary care networks
- Delivering weekend wound care services
- We delivered “hot hubs” during the Coronavirus pandemic's first wave, deliver Covid vaccinations and booster campaigns
- Our online training academy is due to be launched in early 2023
- We care! Our charity work includes collaborating with the Rotary Clubs to collect food bank donations as well as collecting used bras for breast cancer research and compiling Christmas gift boxes for the homeless
- At an inspection of our head offices this year, we were rated “outstanding” by the CQC for being such a “well led” organisation!
- Competitive salary
- 28 days' annual leave, including bank holidays
- Enhanced maternity/paternity pay
- Company equipment and company mobile phone
- Continuous training and development
- Progression opportunities
- NHS pension
- A supportive and friendly working environment
- Peer support
- Reimbursement for parking and travel expenses for attending meetings/off-site sessions
Disclosure and Barring Service Check
Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
