administrative assistant Cambridge
Canadian Tire - Cambridge 75 Dundas (Store #036)
Full Time
Cambridge
10.56 - 12.04 CAD Today
Job description
Summary
An Office Associate is responsible for conducting administrative and office work for the store. The Office Associate handles and protects sensitive and confidential information on a daily basis. This role requires a high level of discretion and the safeguard of confidential information. This role may also require the signing of a confidentiality agreement.
This position has a set schedule of 9am-3pm on Mondays. This is a 6 hour shift with a 30 minute unpaid lunch break.
Responsibilities and Tasks
Customer Service
- Provides the store with the necessary supporting processes to enhance the overall customer experience within the store.
- Acts as an ambassador for CTU and customer experience programs.
- Responds to and handles customer and staff inquires and concerns in a timely manner, over the phone and in person, and directs them to the appropriate department or resources, when required.
Operations
- Performs bookkeeping activities including accounts payable/accounts receivable.
- Audits refunds, voids, price overrides, special coupons, staff discounts, for retail and service centre.
- Assists in reconciling flex and other corporate statements, house accounts and maintains supporting documentation.
- Processes all claims, rebates and adjustments.
- Prepares payroll (taxes and deductions) and maintains accurate personnel records, including compensation and benefits, as required.
- Balances cash and prepares bank deposits.
- Sorts and manages incoming and outgoing mail.
- Prepares and sends correspondence.
- Ensures adequate supply of office stationary.
- Assists with inventory control and IT systems.
- Assists in coordination of social events.
- Assists the office manager in ensuring compliance with all applicable federal and provincial regulations, including the Pay Equity Act (Ontario & Quebec).
- Complies with company, store and department policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Plays an active role in the office by openly sharing opinions and ideas on how to improve and by participating in meetings and all training as required.
- Completes other tasks, as required.
Requirements
- Experience in an office role.
- Open to work in other areas of the store.
- Proficient in office software systems, Microsoft Word and Excel, payroll systems and bookkeeping.
Required Skills and Abilities
Successful candidates will demonstrate the following competencies :
- Strong belief in the Canadian Tire Values of honesty, integrity and respect.
- Results-oriented individual who possesses solid organizational abilities with strong attention to detail.
- Effective written and oral communication skills.
- Ability to work in a professional manner and to inspire others’ confidence and trust.
- Ability to work in a team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to plan, organize, delegate and follow up on tasks, activities and projects.
- Proactive problem-solving skills and ability to make decisions.
- Ability to multitask, adapt and cope with challenging and changing situations.
- Positive attitude, punctuality and solid work ethic.
Potential Career Opportunities
In compliance with the store’s Health and Safety Policies and Procedures:
- Next levels: Computer Operator, Department Manager, Officer Manager and Store Manager.
- Other retail, customer service and management opportunities in a large network of more than 485 Canadian Tire stores across the country.
- Career opportunities across the larger Canadian Tire family (Canadian Tire Petroleum, PartSource, Mark’s, FGL Sports Ltd, Canadian Tire Corporation Limited and Canadian Tire Financial Services).
In compliance with the store’s Health and Safety Policies and Procedures:
- Sitting for 6-8 hours.
- Able to type at a computer terminal for a period of 6-8 hours.
