administrative assistant

administrative assistant Newcastle upon Tyne, England

Business Switch Gas & Electric
Full Time Newcastle upon Tyne, England 21000 - 18000 GBP ANNUAL Today
Job description

Job Description: Office Administrator (Energy Industry, Entry Level)

Position: Office Administrator Industry: Energy Location: Newcastle upon Tyne, United Kingdom

Company Overview: Quantum Analysis is a leading energy company based in Newcastle upon Tyne, focused on providing sustainable and innovative energy solutions to customers across the region. As an entry-level Office Administrator, you will play a crucial role in supporting the efficient functioning of our office operations, ensuring smooth day-to-day processes in the dynamic energy sector.

Job Overview: As an Office Administrator in the energy industry, you will be responsible for carrying out a range of administrative tasks to support various departments within the company. This role offers an excellent opportunity to gain valuable experience and grow your career within the energy sector.

Key Responsibilities:

- General Administrative Support: Assist with daily administrative tasks, including answering phone calls, responding to emails, and managing correspondence.

- Data Entry and Documentation: Accurately input data into the company's database systems and maintain organised records of documents, invoices, and other essential paperwork.

- Office Coordination: Help maintain office supplies, ensure a clean and organised workspace, and handle incoming and outgoing mail and deliveries.

- Customer Assistance: Provide support to customers via phone, email, or in-person, addressing inquiries and resolving basic issues, or directing them to the appropriate department.

- Report Generation: Assist in generating routine reports related to office operations, energy consumption, or other relevant metrics.

- Team Collaboration: Collaborate with other team members to support projects, events, and initiatives, fostering a positive and productive work environment.

- Compliance: Ensure adherence to company policies, procedures, and regulatory requirements.

- Continuous Improvement: Propose and implement process improvements to enhance office efficiency and productivity.

Requirements:

- Strong organisational skills with attention to detail and accuracy.

- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and basic computer skills.

- Excellent communication and interpersonal abilities.

- Ability to handle multiple tasks simultaneously and meet deadlines.

- Enthusiastic and proactive with a willingness to learn and grow within the energy industry.

- A team player with a positive attitude and adaptability.

- Preferred Skills (not mandatory but advantageous):

- Previous experience in an office environment or administrative role.

- Familiarity with the energy industry or related sectors.

Job Type: Full-time

Salary: £18,000.00-£21,000.00 per year

Benefits:

  • Free parking
  • On-site parking
  • Referral programme

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Newcastle Upon Tyne: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Language:

  • English (preferred)

Licence/Certification:

  • Driving Licence (preferred)

Work Location: In person

administrative assistant
Business Switch Gas & Electric

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