Job description
Introduction
DESCRIPTION
- Plan and organize work activities, manage several tasks at once, and establish a course of action for self and others to ensure timely and efficient completion of work.
- Identify issues, problems or opportunities and determine appropriate course of action.
- Provide leadership and direct supervision to a small group of administrative/clerical support staff.
- Prepare, update and present reports, correspondence or other documents.
- Diligently watch over job processes, tasks, and work products to ensure freedom from errors, omissions, or defects.
- Work cooperatively with others inside and outside the organization, to accomplish objectives and build and maintain mutually beneficial partnerships.
- Utilize and stay current on available technology and office equipment.
- Deliver clear, effective communication, both orally and in writing, and take responsibility for understanding others.
- Conduct research, analyze data, generate reports and make recommendations to management.
- Monitor contracts, revenues and expenditures; and
- Provide administrative guidance, support and expertise to assigned department/division.
MINIMUM QUALIFICATIONS
Experience:
Equivalent to two years of full-time experience at the level of or higher than the class of Administrative Assistant in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts).
Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience.
Equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work.
(Additional professional or paraprofessional administrative experience may be substituted for the education on a year-for-year basis.)
Experience:
Administrative support experience equivalent to that performed by the Alameda County classified service of Administrative Assistant is desirable.
Licenses: Specified positions may require possession of a valid California driver's license.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
Knowledge of:
- Principles of public administration.
- Practices and techniques of administrative analysis and report preparation.
- Computer applications related to the work.
- Budgetary and financial record keeping techniques.
- Office administrative practices and procedures, including records management and the operation of standard office equipment.
- Basic supervisory principles and practices.
- Basic public personnel, purchasing and contract administration practices.
- Plan and conduct administrative, organizational and operational studies.
- Research, compile and summarize varied information, evaluate alternatives and reach sound conclusions.
- Interpret, explain and apply complex policies, regulations and procedures.
- Plan, assign and review the work of a small staff on a project or day-to-day basis.
- Prepare clear and accurate reports, correspondence, procedures and other written materials.
- Represent the department and the County in meetings with others.
- Organize and prioritize work and meet critical deadlines.
- Maintain accurate records and files.
- Exercise sound independent judgment within established policies and guidelines.
- Establish and maintain effective working relationships with those contacted in the course of work.
EXAMINATION COMPONENTS
- A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
- A review of the supplemental questionnaire to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.
- An oral examination weighted as 100% of the candidate's final examination score. The oral interview will be administered virtually and may contain situational exercises.
Candidates must attain a qualifying rating on each portion of this recruitment.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.
Selection Plan
BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical – HMO & PPO Plans
- Dental – HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Group Auto/Home Insurance
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
- Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the